Crate & Barrel vs Pottery Barn
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Crate & Barrel
Discover modern home furnishings and decor designed for your lifestyle. Browse curated collections, create custom upholstery, and utilize augmented reality to visualize items in your space. Manage registries, find stores, and enjoy convenient pickup options.
- Explore complete furniture and decor collection
- Exclusive in-app items
- Custom upholstery with 200+ options
- View In Your Room AR tool
- Create and manage registries
- In-store pickup and curbside options
Read full descriptionHide full description
Home is where the really good design is. Since 1962, we’ve been your trusted source for quality-crafted modern classics designed for how you live today. Couples register for the perfect dinnerware for any occasion; families shop for the clean-lined sofa where they’ll all unwind at the end of the day. Curated by our team from around the world, our beautiful decor, must-have kitchen tools, handcrafted rugs, favorite bedding and so much are here to complete your home. Plus, we’re leading the way with more responsible materials and sustainable sourcing. Fully refreshed with the latest functionality and a stunning new look, the Crate & Barrel and Crate&kids app is the easiest, fastest way to shop our brands. What you’ll love about our app. -Easy & intuitive shopping as you explore our complete collection of furniture, decor, housewares, bedding, rugs, kids’ items and more. -Access to exclusive items you’ll only find here. -Create and order custom upholstery with 200+ fabric and finish options. -The most complete product details and features, including our View In Your Room AR tool, product videos, the ability to find out if an item is displayed at your local store, care information and more. -Order and pay with a credit or debit card, Apple Pay or your Crate & Barrel Credit Card. You can even redeem Crate gift cards on the app. -Sign in or create an account to shop personalized products and recommendations. -Create lists of favorites and save them to review later on our app, website or in-store. -Save contact and payment information for faster, easier checkout. -Find your nearest Crate & Barrel store and get hours and directions, or call directly. -Easy curbside or in-store order pickup—including gift orders—at your local Crate & Barrel store. -Eligible Wedding Registry and Design Trade Program members can access discount information in your account and see it automatically applied at checkout. Your registry on our app. -Easily create and edit your wedding registry, gift registry or baby registry. -Get real-time alerts when gifts are purchased from your registry. -Scan barcodes in-store to easily see product information and options & add to your registry or wishlist.
Pottery Barn
Discover the latest home decor arrivals and get inspiration for every season. Create and manage wedding registries, book design help, and visualize products in your space using augmented reality. Receive personalized recommendations based on your shopping history.
- Shop latest arrivals and seasonal inspiration
- Create and manage wedding registries
- Book expert design help (virtual/in-person)
- Shop curated looks by room
- Personalized product recommendations
- Virtual product preview in your home
Read full descriptionHide full description
Everything you love about shopping with us, all in one convenient place. Here’s what you can do with the Pottery Barn app: • Discover More: Be the first to shop new arrivals and get fresh inspiration each season. • Registry: Create and manage your registry from anywhere. • Expert Design Help: Book in-home, in-store, or virtual design sessions to create your dream space. • Shop by Room: Explore curated rooms and shop the look. • Design Boards: Save looks you love and create custom mood boards. • Picks Just for You: Get personalized recommendations based on your style. • Design Tools: Use Room Scan and Room Planner to create 3D floor plans with your phone’s camera. About Us: For over 70 years, Pottery Barn has been a destination for uncompromising quality and timeless style. We design our collections in-house, creating foundational pieces and seasonal beauty for a comfortable, well-styled home.
Screenshots
Verdict
The clearest difference is ads: Pottery Barn at none against Crate & Barrel's shown. Crate & Barrel's advantage is review sentiment (55% vs 40%). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Crate & Barrel against 4.8 for Pottery Barn. Both are backed by a comparable volume of ratings — 13K and 18K respectively. Written reviews are what separate them: 55% of Crate & Barrel's written reviews are positive against 40% of Pottery Barn's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | Crate & Barrel | Pottery Barn |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (13K ratings) | 4.8 (18K ratings) — better |
| Positive reviews | 55.1% of reviews — better | 40.2% of reviews |
| Number of ratings | 13K | 18K — better |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone | iPhone |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 184 MB | 258 MB |
| Age rating | 4+ | 4+ |
| Developer | Crate and Barrel | Williams-Sonoma, Inc. |
Customer experience
Crate & Barrel
Pottery Barn
User reviews
Crate & Barrel
From 13K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 User friendly
- 👍 Convenient
- 👍 Functional and efficient
- 👍 Great app
Room to improve
- 🐛 Constantly crashing
- 🐛 Glitchy and buggy
- 🐛 Slow and laggy
- 🐛 Terrible for registries
- 🐛 Broke with update
Pottery Barn
From 18K App Store ratingsWhat we love
- 👍 Easy to navigate app
- 💎 High-quality products
- 🌟 Excellent customer service
- 🛒 Convenient online shopping
Room to improve
- 🐛 App crashes and freezes
- 🔍 Inaccurate inventory information
- 💳 High shipping costs
- 🔒 Login issues and account management problems
Bugs and requests
Crate & Barrel
Reported bugs
7 issues- Login issues and password resets
- Certain tabs and features not working (Access Denied)
- Cannot remove sold-out items from Favorites list
- Virtual try-on feature not working
- Cart gets emptied unexpectedly
Show 2 moreShow fewer
- Saving to favorites not working
- Incompatibility with iPad
Requested features
6 requests- Update store credit flow for Mastercard
- Add payment status and duplicate payment prevention
- Improve navigation between C&B and CB2
- Add ability to hide/unhide orders and items in orders tab
- Implement Apple Pay support
Show 1 moreShow fewer
- Add alerts for credit card payment due dates
Pottery Barn
Reported bugs
4 issues- App not recognizing login credentials
- Inconsistent behavior when updating addresses
- Checkout process issues with Apple Pay
- Unreliable stock information leading to order cancellations
Requested features
4 requests- Integrate rewards program for easier redemption
- Improve search and filtering functionality
- Provide more transparent delivery timelines
- Streamline checkout process and payment options
In-app purchases
Crate & Barrel
No in-app purchases
Pottery Barn
No in-app purchases
Questions
Is Crate & Barrel free?
Is Pottery Barn free?
Which has better reviews, Crate & Barrel or Pottery Barn?
Do Crate & Barrel or Pottery Barn have ads?
Which is updated more often, Crate & Barrel or Pottery Barn?
Other comparisons















