Dillard's vs J.Crew
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dillard's
Shop the latest fashion, beauty, and home goods from a major fashion retailer. Easily pay in-store with your phone, track purchases, and manage rewards. Create wish lists and registries.
- In-store mobile payment
- Rewards program management
- Purchase history tracking
- Wish list creation
- Registry sharing
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The latest in fashion at Dillard’s, now in the palm of your hand! • Scan to pay! Complete your in-store purchase with your Dillard’s card using only your phone! • Be rewarded! Use your rewards in-store and stay up to date on rewards and promotions. • Stay in the know! Seamlessly keep track and review all your online and in-store purchases. • Wish big! Scan from your phone to add items, share your registry, and more! Dillard’s Inc. ranks among the nation’s largest fashion retailers. Since 1938 we’ve focused on delivering the style of your life, exemplary customer service, and exceptional value to our shoppers.
J.Crew
Discover exclusive fashion drops and build your ideal wardrobe. Shop new arrivals, save items for later, and enjoy a streamlined checkout. Earn rewards through the loyalty program and get insider details on designs and events.
- Exclusive drops access
- Shop new arrivals
- Save for later
- Faster checkout
- Loyalty program
- Behind-the-design content
- In-store event updates
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Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access. DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy
Screenshots
Verdict
The clearest difference is rating: Dillard's at 4.7 against J.Crew's 3.1. Dillard's also leads on ratings volume (4K vs 905). J.Crew's advantage is review sentiment (48% vs 23%) and iOS requirement (17.0 vs 26.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dillard's holds the better App Store score, 4.7 against 3.1. Both are backed by a comparable volume of ratings — 4K and 905 respectively. Written reviews complicate that: 23% of Dillard's's written reviews are positive against 48% of J.Crew's, so the app with the better star average is not the one people write more warmly about.
Dillard's ships an update monthly, J.Crew every 2 weeks. The most recent releases landed on October 1, 2026 and September 28, 2026 respectively.
| Parameter | Dillard's | J.Crew |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (4K ratings) — better | 3.1 (905 ratings) |
| Positive reviews | 23.4% of reviews | 47.6% of reviews — better |
| Number of ratings | 4K — better | 905 |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 26.0 | 17.0 — better |
| Further details — not scored | ||
| Size | 35 MB | 161 MB |
| Age rating | 4+ | 4+ |
| Developer | Dillard's | JCrew Group INC |
Customer experience
Dillard's
J.Crew
User reviews
Dillard's
From 4K App Store ratingsWhat we love
- 🛒 Convenient in-store shopping experience
- 💳 Useful for managing Dillard's credit card
- 🏪 Great customer service at physical stores
Room to improve
- 🤖 Dysfunctional app setup and navigation
- 🔍 Lack of in-stock information for local stores
- 🌐 Redirects to website instead of in-app shopping
- 🔒 Confusing and inconsistent login/password requirements
J.Crew
From 905 App Store ratingsWhat we love
- 🚀 Smooth and fast app
- 👍 Clean and beautiful design
- 💡 Loyalty program and birthday offers
- 🚀 Seamless shopping experience
- 👍 Intuitive navigation
Room to improve
- 🐛 Bugs and glitches
- 🔍 Missing features from website (e.g., favorites, filters)
- 🔍 Inconsistent behavior compared to website
- 🔍 Requires login to browse
Bugs and requests
Dillard's
Reported bugs
3 issues- App crashes and freezes frequently
- Login and account verification issues
- Overlapping UI elements on tablets
Requested features
3 requests- In-app shopping experience like competitors
- Ability to check item availability at local stores
- Streamlined payment and account management
J.Crew
Reported bugs
4 issues- App crashes and freezes
- Inventory and pricing inconsistencies between app and website
- Login and account issues
- Inability to access past orders and saved items
Requested features
5 requests- Add favorites/wishlist feature
- Improve filtering and sorting options
- Incorporate in-store pickup
- Provide more detailed product information
- Sync app and website experience
In-app purchases
Dillard's
No in-app purchases
J.Crew
No in-app purchases
