BARK Reviews: Is It Legit?

Customer Experience

Positive experience67.3% of reviews
Neutral4.7% of reviews
Negative experience28.0% of reviews

~ Based on 214 written reviews from the US App Store.

What users say about BARK

Is BARK Safe?

BARK - BarkBox, Super Chewer appears safe based on user ratings. AppsHunter Safety Score for BARK is 98/100.

This assessment is based on 29,967 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.7% of ratings point to a safe experience
0.8% of ratings suggest some concerns
0.5% of ratings point to a risky experience

~ Based on 29,966 App Store ratings for BARK.

Is BARK Legit?

BARK - BarkBox, Super Chewer appears to be a legitimate app. AppsHunter Legitimacy Score for BARK is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poorly designed

This app is poorly designed. When you have more than one subscription switching between the two subscriptions is impossible.

We love absolutely love Bark Box!!!

We have been ordering Bark box for 6 and a half years and have never have been disappointed! My dogs love it I love it! Customer service is amazing!
The additions that have been made over the years have been amazing as well, app is easy to use.
We also donate a lot of toys, treats, clothes, beds, etc to local rescues that we either don’t use or the dogs may not like.
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No shipping to Alaska?

Very Disappointed you are no longer shipping to Alaska anymore
We LOVED Bark Box
Woof
We just found out that an extended family member is still receiving Bark Box
and are “Grandfathered in”
Please reconsider your shipping policies for Alaska
Woof Woof
Thank you
Rosco of the North

Crashing

App won’t even start to load up after this latest update.

Won’t load since update!

My app won’t even open anymore since the update. So I can’t even order anything!

TRASHHHH APP

They blocked me and I don’t know why but also DELIVERED my dogs toys!!! Wth?!

Crashing

With the new update the app just crashes, it won’t open. Otherwise previously the app was fine to use when needed.

App not responding

App is not working. Won’t open . Was working just fine until I did the latest update on my iPhone.

App Won’t Open

Most recent update won’t allow app to even open. I have restarted my phone, uninstalled and reinstalled and still no luck.

Won’t open

Keeps crashing

New update

The new update crashes my phone every time and won’t open

Updated now app won’t work

App keeps closing and won’t load

New update

I can’t get into the app since the update how do I fix this ? I need to see where my October box is ?

Company’s stupid😭

How can you call yourself Bark”Box” and you deliver the same recycled toys in a plastic bag? If I wanted dog toys for $30 in a bag I promise I would’ve been going to Walmart I can’t wait for my yearly plan to be over with. Miss when the company actually cared more about their customers then 0.01¢

Happy

Very good and my dog Lexi loves all the treats and toys

Scam

I’ve been charged for 3 months of the subscription now and I have only received the first month, I have tried several times to access my account and it shows that I have no subscription or previous orders

Kinda ok

Not really worth it . Don’t hate it .. it might be worth it if you got it for a couple months and then canceled it.
But they don’t let you do that,, they make you sign a year contract we tried to cancel and we had to finish out the year .. bunch of bull **** ..
You get same toys every month . You get same ball with a different cover on it. . They have the featured toys, but you never get them.
I have been getting bark box for a long time now .. and I have never once got the featured toy that’s on that card they send you .. every once in a while ,, you will be surprised and get a different toy ..

The treats are very nice but very small packaging .. the treats might last a week if you have small dog .. I have a big dog , treats last like 3 -4 days tops . I guess in today’s market you do get your money worth ..

But at end of day . The end result is I have a huge container full of 30 balls that all look the same .. cause dogs get bored with same toys every month ..

Overall not a horrible service but not the greatest either ..
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Helped change my stray rescue’s life

After saving our emaciated stray a few months ago after over a week on the streets (probably longer) she didn’t know what a toy was or would look at us like she didn’t deserve such a luxury. Wouldn’t even play with a tennis ball. Well now she is extra spoiled (doesn’t deserve less than being spoiled) not only was one of the first toys in our first box let alone her favorite it is almost like an emotional support toy. She brings it in her cage at night and makes sure to get it only after saying good morning to us) thank you bark for all the amazing toys she now practically destroys in minutes (max 20 with super chew) cause it only helped this special girl have a fresh start of spoiled life after what she should’ve never had to go through. Thank you for changing her life experience where she probably never expected when her only option was dirt for food. It definitely means the world to us and her 🥰
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Response from developer

Hello, there! Thank you for sharing with us this heartwarming story of your sweet pup! We love whenever pack members share their experiences with us, and we are in awe and humbled that we get to be part of your pup's journey to healing and both your present and future adventures! We truly appreciate that you chose us to spoil her. She absolutely deserves nothing but the best! We hope you and your pack will continue to enjoy the fun and exciting goodies!

Amazing Customer Service

I started fostering a dog and decided to go with BARK box because they had a good deal. Once I received the box, I learned more about my foster dog and I realized she didn’t like squeaky toys or balls. I reached out to customer service and we had a great conversation! They were so nice and put a note to only give her nylon toys and sent her a free gift to replace the other toys she received that she didn’t like. Turns out… Nyla loves the nylon toys!
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Toys fall apart

Very disappointed super chewer xtra toys . The tomato and others fell apart … not glued well! Not happy and will not renew