Best customer service ever!
Got my meds for my dog the next day when I was totally out. PetMeds really cares about your pet. So compassionate and caring!!
Horrible app
Hate this app. Not user friendly to say the least. Won’t let me track my packages. Keeps sending to this stupid verification page that just keeps reloading over and over asking if I’m a human. They just randomly canceled my orders saying it was a computer glitch on there end-? Whatever….
Update
As soon as I updated the app today I can no longer able to to to my account. It keeps anymore asking to prove I’m a human over and over and I can’t get any information anymore.
Was great
App was working great for a long time. Recently, every time I open the app, all I get is a blank white screen, that never loads. All tabs are like this. Can’t track my pet’s meds or essentials anymore. GREAT JOB!
Medicine order
I ordered my dog medication, and have still yet to receive it. When I called to find out what was going on with it, they told me that the post office canceled the order and now they have to redo the order for the medication which is going to take 2-3 days. And that they can’t give me overnight shipping again so now I have to wait even longer for it to get to me once they get the medication. Keep in mind this is for a seizure dog. Absolutely ridiculous. I still have nothing on my orders that this second order is being processed to replace the first one so I have no idea what’s going on with it. This is my first time ordering with them and it has been a nightmare.
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