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PetMeds

PetMeds

by PetMed Express, Inc.

14K ratings
105 reviews
🛍️ Shopping
🏥 Medical
Free

Details

  • Released
  • Updated
  • February 8, 2017
  • August 24, 2026

Features

Developer

PetMed Express, Inc.
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Reviews summary↘︎
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❓5 answered
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About

This app provides essential health products and expert advice to improve pets' quality of life and longevity. It offers a convenient online pharmacy, autoship options for recurring needs, and special in-app deals on pet food, treats, and supplements.

✓Online pet pharmacy
✓Expert-backed advice
✓Personalized recommendations
✓Autoship for convenience
✓In-app deals and savings
✓Tele-health visits
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What users say

Summarized from real user reviews of PetMeds. Based on 14K reviews and a 4.9/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Shopping app.

Positive things

  • 🚀Quick shipping
  • 💯Excellent customer service
  • 💰Affordable prices
  • 📦Convenient ordering

Negative things

  • 🐛Buggy app with frequent crashes
  • 🔍Difficult to navigate and find products
  • 🔄Inconsistent order status updates
  • 🔑Login/account issues
  • 📦Delayed or incorrect shipments
See all reviews
+1

What's New in PetMeds

3.42

August 24, 2026

Better Search - Find what you need faster with our improved search bar. Smoother Experience - General housekeeping and performance improvements. More Flexible Design - Enhanced padding controls for a better content experience. UI Improvements - Bug fixes and refinements for a more polished experience.

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User reviews

Most RecentHighest RatedLowest Rated

Can’t Log In

Can login online, but not in the app. The app will not load no matter how many times I clear it delete it and reinstall.
Chuck Norris!!:cnChuck Norris!!:cn

Best customer service ever!

Got my meds for my dog the next day when I was totally out. PetMeds really cares about your pet. So compassionate and caring!!
Lauris GwenLauris Gwen

Horrible app

Hate this app. Not user friendly to say the least. Won’t let me track my packages. Keeps sending to this stupid verification page that just keeps reloading over and over asking if I’m a human. They just randomly canceled my orders saying it was a computer glitch on there end-? Whatever….
moveonoveritmoveonoverit

Update

As soon as I updated the app today I can no longer able to to to my account. It keeps anymore asking to prove I’m a human over and over and I can’t get any information anymore.
Akrie2024Akrie2024

Was great

App was working great for a long time. Recently, every time I open the app, all I get is a blank white screen, that never loads. All tabs are like this. Can’t track my pet’s meds or essentials anymore. GREAT JOB!
Shadowfear77Shadowfear77
See 100 more reviews

User experience

🐞

Reported Bugs

4 issues

App freezes when trying to add items to cart

Bug

Incorrect medication quantities displayed

Bug

Inability to delete or update pet profiles

Bug

Autoship feature not functioning properly

Bug
✨

Requested Features

5 requests

Improve app stability and performance

Feature

Enhance search and filtering capabilities

Feature

Provide better order tracking and status updates

Feature

Streamline account management features

Feature

Integrate with popular pet health apps

Feature

FAQ

What does the PetMeds app do?

The PetMeds app serves as an online pet pharmacy, offering essential health products and expert support to enhance pets' quality of life and longevity. It provides access to top-quality health solutions and personalized recommendations for pet parents.

What are the key features of the PetMeds app?

Key features include an online pharmacy with expert-backed advice, an Autoship service for convenient and cost-effective recurring orders, and special in-app deals on a variety of pet products like food, treats, vitamins, and supplements. It also offers free tele-health visits with Vetster when Autoship is set up.

How does the Autoship feature work and what are the benefits?

Autoship is a convenient service that ensures your pets receive their needed items regularly. You can easily change, skip, pause, or cancel your Autoship orders at any time. Benefits include saving 35% on your first Autoship order, earning 5% savings on all ongoing orders, and receiving free tele-health visits with Vetster.

Is the PetMeds app free to use?

The app itself is free to download and use. While the app offers various products for purchase, the core functionality and access to deals are free. There are no upfront costs to use the app's services.

What kind of products can I buy through the PetMeds app?

You can purchase a wide range of pet health products through the app, including quality pet food, treats, vitamins, and supplements. The app focuses on providing essential health solutions to support your pet's well-being.