Emphasys HQS vs DDS Ticket App

**Emphasys clients wishing to use this app, please contact your Account Manager who can help you get setup** Ensure compliance with HUD’s Housing Quality Standards (HQS) with Elite HQS Touch mobile inspections. The app helps Public Housing Authorities (PHAs) conduct HQS inspections to ensure Housing Choice Voucher participants are living in safe, decent, and affordable housing. The data captured within the app is automatically synced, when connected via the internet, to Emphasys Elite for processing. Key Features: • Standard checklist based on the HUD-52580 Inspection Checklist • Attach photos and documents to inspections for easy retrieval • Customizable checklists allow you to create and modify existing checklist items as needed • No wireless connection needed while in the field; you can store data for syncing later • Scheduling by address, caseworker, inspector, census tract, ZIP code, and more • Create re-inspections while in the field in case of failure, no entry, or a no show • Obtain digital signatures from the inspector and the person present for the HQS Inspection

DDS Ticketing App simplifies how your organization handles support. Submit, track, and resolve tickets in real-time—anytime, anywhere. This application is built for teams, admins, and technicians, the app allows users to: Create and manage support tickets,add notes and updates to existing issues,complete assigned checklists, view linked tasks and track progress, receive instant updates and notifications. With it's integration with Microsoft Teams, notifications are also sent to specific Teams Channels with easy to use URLs back to our APP. Access a secure, tenant-based environment Whether you're reporting a tech issue, checking progress, or closing tasks, DDS Ticketing App keeps everything organized and accessible right from your iPhone or iPad.