DDS Ticket App vs Laserfiche Forms

DDS Ticketing App simplifies how your organization handles support. Submit, track, and resolve tickets in real-time—anytime, anywhere. This application is built for teams, admins, and technicians, the app allows users to: Create and manage support tickets,add notes and updates to existing issues,complete assigned checklists, view linked tasks and track progress, receive instant updates and notifications. With it's integration with Microsoft Teams, notifications are also sent to specific Teams Channels with easy to use URLs back to our APP. Access a secure, tenant-based environment Whether you're reporting a tech issue, checking progress, or closing tasks, DDS Ticketing App keeps everything organized and accessible right from your iPhone or iPad.

Securely view and complete your organization’s digital forms and tasks with Laserfiche Forms. Laserfiche Forms helps streamline processes and eliminate paperwork—so you can keep work moving no matter where you are. The Laserfiche Forms app includes: • Task inbox with quick‑action buttons and real‑time push notifications so you never miss an approval or review • Mobile‑first experience designed for fast, intuitive navigation on any device • Easily submit forms and start processes right from your phone or tablet • Work uninterrupted with offline form filling, with automatic submission once you're back online (self‑hosted systems only) Please note: To use the Laserfiche Forms app, you must be a current licensed user. The app works with Laserfiche Forms as a part of Cloud or self-hosted system with a licensed Forms server. To enable mobile access for self-hosted systems, see the documentation.