RealVNC Server vs Hello Help

The RealVNC® Server mobile app from RealVNC® lets you securely share your mobile device’s screen with your IT technician or system administrator in just a few taps. ================================ Protecting yourself from scams and fraud Remote access can be used for scamming and fraudulent activities. Always be careful when asked to share access to your devices, especially if you weren't expecting a connection request. Ensure you never share sensitive information or grant access to someone if you are not completely certain they are who they claim to be. If you are unsure, contact the organization offering support to confirm the request is genuine. ================================ RealVNC Server requires the user initiating the connection to have a RealVNC Connect account and to be using RealVNC Viewer on a desktop or mobile device. There are two ways to start a remote session: • ON-DEMAND ASSIST lets you set up a session in a flash using a secure one-time code that’s unique to your session. This option is available on RealVNC Connect  Professional and Enterprise Instant Support plans. • DEVICE ACCESS lets IT teams pre-license a managed mobile device against their RealVNC Connect account. A session can be started without a session code, but the device holder still needs to authenticate the session. This option is available only on RealVNC Connect Enterprise Device Access plans. Key Features • Privacy with end-to-end encryption on all remote sessions. • Fast, effortless connections using RealVNC’s secure cloud service. • Protection from unwanted access with end-user connection approval. • Free, paid and trial RealVNC Connect subscriptions available. Need support? Email us from the app or get in touch at help.realvnc.com. Follow us on: Twitter (@RealVNC) Facebook (facebook.com/realvnc) RealVNC and VNC are trademarks of RealVNC Limited and are protected by trademark registrations and/or pending trademark applications in the European Union, United States of America and other jurisdictions. Protected by UK patents 2481870, 2479756; US patent 8760366; EU patent 2652951.

HelloHelp is your all-in-one customer support app, made for registered users who need quick and professional assistance with home internet, WiFi, or TV setup.