AB Remote Support vs HearCare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AB Remote Support
This application enables remote fitting support for specific hearing devices via Bluetooth. It acts as an interface for hearing care professionals to program devices remotely over a WiFi or cellular connection.
- Remote fitting support
- Bluetooth connectivity
- Device programming
- WiFi/cellular connection
- Interface for professionals
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The AB Remote Support app is designed to allow remote fitting support for Naída CI M/Sky CI supported devices using Bluetooth connectivity. The app is designed to be the interface between the mobile device and Marvel supported devices to allow hearing care professionals to remotely program recipients in Target CI over WiFi/cellular connection. You may access the user manual in PDF format at: https://www.advancedbionics.com/ifu Instructions for obtaining a printed version of the user manual can be found on the country-specific page. Printed IFUs will be supplied within seven days for no additional charge. AB Remote Support app - UDI-DI: 08400944CI6517YL Advanced Bionics, LLC 28515 Westinghouse Place Valencia, CA 91355 Australia Sponsor Advanced Bionics Australia Pty Ltd B2 / 12 Inglewood Place, BAULKHAM HILLS NSW 2153 Australia
HearCare
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With MED-EL’s HearCare app, you have the freedom to check your MED-EL cochlear implant and audio processor on your own without the need for a clinic appointment. You can easily share the results with your clinician so they can make any necessary adjustments. Plus, you can download and apply audio processor fitting configurations from your clinician whenever and wherever it’s convenient for you. The HearCare app can be used with supported MED-EL audio processors (SONNET 2 (EAS) and RONDO 3) in combination with supported MED-EL cochlear implants (SYNCHRONY series, CONCERTO series, SONATA series, and the PULSAR implant).
Screenshots
Verdict
The clearest difference is update cadence: HearCare at every 4 months against AB Remote Support's every 32 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AB Remote Support ships an update every 32 months, HearCare every 4 months. The most recent releases landed on August 2, 2026 and September 18, 2026 respectively.
| Parameter | AB Remote Support | HearCare |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8 ratings) — better | — |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 8 — better | — |
| Update frequency | Every 32 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 68 MB | 157 MB |
| Age rating | 12+ | 12+ |
| Developer | Advanced Bionics, LLC | MED-EL |
In-app purchases
AB Remote Support
No in-app purchases
HearCare
No in-app purchases
Questions
Is AB Remote Support free?
Is HearCare free?
Do AB Remote Support or HearCare have ads?
Which is updated more often, AB Remote Support or HearCare?
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