AB Remote Support vs AudioKey 3
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AB Remote Support
This application enables remote fitting support for specific hearing devices via Bluetooth. It acts as an interface for hearing care professionals to program devices remotely over a WiFi or cellular connection.
- Remote fitting support
- Bluetooth connectivity
- Device programming
- WiFi/cellular connection
- Interface for professionals
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The AB Remote Support app is designed to allow remote fitting support for Naída CI M/Sky CI supported devices using Bluetooth connectivity. The app is designed to be the interface between the mobile device and Marvel supported devices to allow hearing care professionals to remotely program recipients in Target CI over WiFi/cellular connection. You may access the user manual in PDF format at: https://www.advancedbionics.com/ifu Instructions for obtaining a printed version of the user manual can be found on the country-specific page. Printed IFUs will be supplied within seven days for no additional charge. AB Remote Support app - UDI-DI: 08400944CI6517YL Advanced Bionics, LLC 28515 Westinghouse Place Valencia, CA 91355 Australia Sponsor Advanced Bionics Australia Pty Ltd B2 / 12 Inglewood Place, BAULKHAM HILLS NSW 2153 Australia
AudioKey 3
This app serves as a remote control for compatible MED-EL audio processors, allowing users to customize settings and access support materials. Caregivers can also utilize its features to assist others, and it includes a function to locate misplaced devices.
- Remote control for audio processors
- Customize personal settings
- Caregiver support mode
- Find My Processor functionality
- Check usage statistics
- Access support materials
- Configure streaming devices
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The AudioKey 3 mobile app from MED-EL can be used as a remote control for supported MED-EL audio processors which are SONNET (EAS), SONNET 2 (EAS), SONNET 3 (EAS), and RONDO 3. Additionally, AudioKey 3 lets you customize personal settings, such as the names of programs on the audio processors. AudioKey 3 can be used by caregivers to support other users, such as young children. You can use the Find My Processor functionality to help locate lost or misplaced audio processors. AudioKey 3 also lets you check the usage statistics of the connected audio processors and quickly access helpful support material from MED-EL. If you own a MED-EL streaming device, you can configure it with AudioKey 3.
Screenshots
Verdict
The clearest difference is rating: AB Remote Support at 4.6 against AudioKey 3's 2.9. AB Remote Support also leads on review sentiment (50% vs 19%). AudioKey 3's advantage is update cadence (every 4 months vs every 32 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AB Remote Support holds the better App Store score, 4.6 against 2.9. Both are backed by a comparable volume of ratings — 8 and 15 respectively. Written reviews point the same way: 50% of AB Remote Support's written reviews are positive against 19% of AudioKey 3's.
AB Remote Support ships an update every 32 months, AudioKey 3 every 4 months. The most recent releases landed on August 2, 2026 and September 18, 2026 respectively.
| Parameter | AB Remote Support | AudioKey 3 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8 ratings) — better | 2.9 (15 ratings) |
| Positive reviews | 50.0% of reviews — better | 18.8% of reviews |
| Number of ratings | 8 | 15 — better |
| Update frequency | Every 32 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 68 MB | 245 MB |
| Age rating | 12+ | 12+ |
| Developer | Advanced Bionics, LLC | MED-EL |
Customer experience
AB Remote Support
AudioKey 3
In-app purchases
AB Remote Support
No in-app purchases
AudioKey 3
No in-app purchases
Questions
Is AB Remote Support free?
Is AudioKey 3 free?
Which has better reviews, AB Remote Support or AudioKey 3?
Do AB Remote Support or AudioKey 3 have ads?
Which is updated more often, AB Remote Support or AudioKey 3?
Other comparisons
