Comparison

Smart SBA vs Imdaad Customer

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smart SBA

Features
Read full description

"This is an app for the Sharjah Broadcasting Authority mobile ID/ badge and mobile access credential. This app uses your smartphone’s Bluetooth® Smart technology as an alternative to keys and contactless access badges. The solution converts your dated access control keycards, passwords, and security tokens to a single digital credential on your mobile phone. The digital badge transforms user experience while enhancing enterprise security and improving operational efficiency. Use Smart SBA - Access to open doors in offices, hotel rooms, parking garages, cars • Using various interface technologies such as readers, beacons and GPS (readers can be QR Code or BLE/ NFC Technology) to authenticate users at access points using Bluetooth-enabled mobile device. • Deploy beacons near physical entryways to authenticate users who are within range. Log in to desktop applications, web apps, Networks • Scan a QR code displayed on screen. • Receive a push notification or one-time passcode on your phone or tablet. • Use Bluetooth to log in to apps on paired browsers based on proximity. • Supports industry standards including SAML, OAuth, OIDC, and Kerberos, and includes Open APIs to enable partners and customers to support any system. Implement multifactor authentication with a variety of methods • Something you have—scan QR code, tap NFC tag, use a digital key, react to push notification, or interaction via proximity to Bluetooth or beacons. • Something you know—verification of personal identification number (PIN) or passcode. • Something you are—use fingerprint or facial recognition biometric authentication. • Geo-fencing can be used to restrict access based on location. • Day/time fencing can be used to restrict access based on day of the week or hours of the day. Receive and respond to communications over a secure messaging network: • Receive alerts about incoming Communicator messages. • Use the in-app Inbox to access previously received messages. • Easily respond to Communicator messages. (Sending Communicator messages requires the Communic8 app and appropriate permissions.)"

About

Imdaad Customer

Features
Read full description

Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions. This Customer Application will help you to do the same, In an efficient and easy way.

Screenshots

Smart SBA4 screens
Imdaad Customer4 screens

Verdict

The call

The clearest difference is update cadence: Imdaad Customer at every 3 weeks against Smart SBA's every 9 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Smart SBA ships an update every 9 months, Imdaad Customer every 3 weeks. The most recent releases landed on November 7, 2026 and November 12, 2026 respectively.

Scorecard1 real difference · 5 level
Smart SBA versus Imdaad Customer: the parameters behind the verdict, then further details
ParameterSmart SBAImdaad Customer
PriceFreeFree
Update frequencyEvery 9 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.4 — better15.6
Further details — not scored
Size10 MB56 MB
Age rating4+17+
DeveloperSharjah Broadcasting AuthorityVikram Cheenepalli

In-app purchases

None

Smart SBA

No in-app purchases

None

Imdaad Customer

No in-app purchases

Questions

Is Smart SBA free?
Smart SBA is free to download, with no in-app purchases.
Is Imdaad Customer free?
Imdaad Customer is free to download, with no in-app purchases.
Do Smart SBA or Imdaad Customer have ads?
Neither Smart SBA nor Imdaad Customer shows ads.
Which is updated more often, Smart SBA or Imdaad Customer?
Smart SBA ships an update every 9 months, and Imdaad Customer every 3 weeks. Most recently, Smart SBA was updated on November 7, 2026 and Imdaad Customer on November 12, 2026.

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