Comparison

Chandler Flex vs CG LINK

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chandler Flex

Book on-demand rides within Chandler, AZ. The app matches you with other passengers heading in the same direction, offering a convenient and affordable shared transit experience. Enjoy efficient journeys comparable to taxis while contributing to a greener city.

Highlights
  • On-demand ride booking
  • Shared vehicle matching
  • Nearby pickup and drop-off
  • Algorithm-optimized journey times
  • Affordable fares
  • Sustainable travel option
Features
Read full description

The Chandler Flex app makes it easier than ever to move around Chandler, AZ — with a few taps, book a ride using the app and we’ll pair you with others headed your way. How does Chandler Flex work? - Chandler Flex is an on-demand travel concept that takes multiple passengers heading in the same direction and books them into a shared vehicle. - Using the app, input your address and we’ll match you with a vehicle going your way. We’ll pick you up on a nearby corner and drop you off within a short walk of your chosen destination. - Now for the clever bit; our algorithms provide journey times that are comparable to a taxi and much more convenient than other modes of travel, making on-demand transportation easier than ever before! What we’re about: SHARED. Our tech matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency and affordability of a public one. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride. AFFORDABLE. Aggregating people into one vehicle brings down prices. Enough said. Questions? Head to chandleraz.gov/flex or reach out at support-chandlerflex@ridewithvia.com. Loving your experience so far? Give us a 5-star rating.

About

CG LINK

This app offers on-demand public transit services within a designated area. Schedule, modify, or cancel rides easily, and receive real-time notifications about your driver and vehicle. Enjoy convenient curb-to-curb pickup and delivery for your daily commute or errands.

Highlights
  • Schedule, change, and cancel trips
  • Real-time vehicle and driver notifications
  • Curb-to-curb pickup and delivery
  • Virtual bus stop locations
  • Accessible, climate-controlled vehicles
  • Bike racks available
Features
Read full description

CG LINK provides safe, convenient, and reliable On-Demand general public transit service. CG LINK operates Monday to Friday from 7:00am to 7:00pm. Trips must begin and end within the Service Area. CG LINK is a shared ride service, and all trips must be scheduled in advance and any trip purpose is accepted. Vehicles provide curb-to-curb pickup and delivery. Virtual Bus Stops are located at the Promenade Mall. The CG LINK Rider App allows riders to schedule, change, and cancel trips. Text notifications will alert riders when their vehicle is 5-minutes away and when the vehicle has arrived. Text notifications will also alert riders with the driver’s first name and vehicle ID number. Riders may call Dispatch to schedule, change, or cancel trips. Text notifications will be sent when scheduling by phone. The fare is free for all until April 19, 2024. Thereafter the regular adult fare is $1.50 per one-way trip. The reduced fare is $1.25 per one-way trip (Seniors 60+, disabled persons, and Youth ages 6 to 15). Children 5 and younger ride free with a paying adult. Riders may pay their fare with exact cash only when they board. Vehicles are accessible, climate controlled and have bike racks

Screenshots

Chandler Flex4 screens
CG LINK4 screens

Verdict

The call

The clearest difference is review sentiment: CG LINK at 100% against Chandler Flex's 30%. CG LINK also leads on monetization model (free vs free with in-app purchases) and rating (4.7 vs 4.5). Chandler Flex's advantage is ratings volume (261 vs 14). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CG LINK holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Chandler Flex has 261 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 30% of Chandler Flex's written reviews are positive against 100% of CG LINK's.

UpkeepUpdate frequency

Chandler Flex ships an update every 2 months, CG LINK every 5 weeks. Both last shipped on September 23, 2026.

Scorecard4 real differences · 6 level
Chandler Flex versus CG LINK: the parameters behind the verdict, then further details
ParameterChandler FlexCG LINK
PriceFreeFree
Rating4.5 (261 ratings)4.7 (14 ratings) — better
Positive reviews30.0% of reviews100.0% of reviews — better
Number of ratings261 — better14
Update frequencyEvery 2 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.015.0
Further details — not scored
Size135 MB32 MB
Age rating4+4+
DeveloperVia Transportation, Inc.RideCo Inc.

Customer experience

Chandler Flex

All ratings261 ratings
Positive87.0%
Neutral2.3%
Negative10.7%
Written reviews20 reviews
Positive30.0%
Neutral0.0%
Negative70.0%

CG LINK

All ratings14 ratings
Positive92.9%
Neutral0.0%
Negative7.1%
Written reviews5 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Chandler Flex

Reported bugs

7 issues
  • Login issues (no login page, email already in use)
  • App closes instantly on launch after update
  • No available rides frequently
  • Drivers not following requested drop-off locations
  • Inability to see driver information before ride
Show 2 more
  • Errors with service hours (e.g., 6 am - 9 pm errors)
  • Cannot log in after forgetting password

Requested features

4 requests
  • Allow users to create own routes or edit drop-off locations
  • Display warning when no rides are available
  • Extend service boundaries
  • Expand service to Gilbert

CG LINK

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Chandler Flex

No in-app purchases

None

CG LINK

No in-app purchases

Questions

Is Chandler Flex free?
Chandler Flex is free to download, with no in-app purchases.
Is CG LINK free?
CG LINK is free to download, with no in-app purchases.
Which has better reviews, Chandler Flex or CG LINK?
CG LINK is rated higher. Chandler Flex averages 4.5 out of 5 from 261 ratings, while CG LINK averages 4.7 from 14 ratings.
Do Chandler Flex or CG LINK have ads?
Neither Chandler Flex nor CG LINK shows ads.
Which is updated more often, Chandler Flex or CG LINK?
Chandler Flex ships an update every 2 months, and CG LINK every 5 weeks. Most recently, Chandler Flex was updated on September 23, 2026 and CG LINK on September 23, 2026.

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