Smart E vs MyLA 3
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smart E
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Smartmatic application to keep authentication in one place.
MyLA 3
Access Los Angeles city services and information directly from your mobile device. Easily submit service requests for issues like graffiti or potholes, and browse a comprehensive directory of city programs. Optional registration allows you to track the status of your requests.
- Create new service requests
- Request graffiti removal
- Request pothole repair
- Request bulky-item pickup
- Search City Services Directory
- View service request status
- Optional user registration
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The power of an open, more accessible City Hall in the palm of your hand. With MyLA311, City of Los Angeles information and services are just a few taps away. • The 'Create New Service Request’ feature allows you to quickly and easily request the City’s most popular services, including graffiti removal, pothole repair, and bulky-item pickup. • Search the City Services Directory - a knolwedge base of City services, programs, and general information. We have recently added user registration. • Registered accounts can now login and view all their service requests and the current status. This is completely optional. You can still submit service requests and use the app without registering. • More service request options. You can also submit requests using our website: https://MyLA311.lacity.gov Send feedback to 311@lacity.org MyLA311 links Angelenos with the services and information they need to enjoy their city, beautify their community and stay connected with their local government.
Screenshots
Verdict
The clearest difference is iOS requirement: Smart E at 10.0 against MyLA 3's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Smart E ships an update monthly, MyLA 3 every 6 weeks. The most recent releases landed on May 16, 2026 and September 24, 2026 respectively.
| Parameter | Smart E | MyLA 3 |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.4 (357 ratings) — better |
| Positive reviews | — | 2.0% of reviews |
| Number of ratings | — | 357 — better |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 10.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 31 MB | 99 MB |
| Age rating | 4+ | 4+ |
| Developer | Smartmatic International Holding B.V. | City of Los Angeles |
Bugs and requests
Smart E
Not enough reviews yet to summarise bugs or requests.
MyLA 3
Reported bugs
3 issues- App crashes or freezes
- Buttons and links not working as expected
- Issues with zooming and scrolling on the map
Requested features
4 requests- Ability to view and track previous requests
- Option to submit videos, not just photos
- Sync with existing accounts (e.g., DWP)
- Improved search and navigation
In-app purchases
Smart E
No in-app purchases
MyLA 3
No in-app purchases
