Comparison

Zebra Workcloud Comm vs Smart Reviews

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zebra Workcloud Comm

This app consolidates communication tools for frontline teams, offering real-time chat and note-taking functionalities. It allows for quick, targeted messaging and collaboration within an organization, accessible on various devices.

Highlights
  • Real-time peer-to-peer chat
  • Quick note-taking functionality
  • Multimedia messaging (images, emojis)
  • Document attachment for notes
  • Consolidated module experience
  • Mobile-first design
Features
Read full description

Formerly chat, now updated to include multiple modules in a consolidated Comm experience! To better streamline and simplify deployment and management, the latest version of Comm contains the following Zebra Workcloud Task Management modules: Note Chat Depending on your existing enterprise licensing agreement you may access to either or both modules. As such, only licensed modules will be visible. Users can navigate through hamburger menu to either of the 2 modules. The mobile-first design of Zebra Workcloud ensures that all solutions and modules are intuitive and easy to use on any device and enables frontline teams to work more efficiently and effectively. Please read below for more information on the functionality and capabilities of each module. ##### Zebra Workcloud Chat: A peer-to-peer (P2P) real-time chat system embedded in Workcloud Comm that allows personnel to send real-time messages within your organization. Chat allows for quick, targeted and messaging within a controlled, safe environment. Create group and personal conversations and leverage multimedia messaging to include images and emojis without any difficulties. Zebra Workcloud Note: A peer-to-peer (P2P) messaging system embedded in Workcloud Comm that allows field managers, store managers, and corporate personnel to send quick notes within the organization. Note facilitates quick, targeted messaging without the complications and privacy issues of many communication platforms. Attach pictures and documents to help your team communicate and collaborate more efficiently. Zebra Workcloud Comm is intended for users of Zebra Workcloud Task Management. For help getting started with Comm, please contact your Zebra administrator. For more information about Zebra Workcloud, visit us online at: https://www.zebra.com/us/en/software.html

About

Smart Reviews

Features
Read full description

Take control of your online reputation with Smart Reviews, the ultimate review management app designed to thrive your business. Whether you’re a small business owner, a franchise, or a growing enterprise, Smart Reviews makes it easy to manage customer feedback, respond to reviews, and improve the online visibility of your business. Features of Smart Reviews: 1. Collect Feedback in One Place Collect feedback seamlessly from multiple channels, including website, SMS, email, and walk-in clients, all in one place. 2. Track and Manage Feedback Monitor feedback frequency and volume to understand customer satisfaction trends. Perfect for net promoter score (NPS) calculations and improving customer loyalty. 3. Custom Rating Options Use industry-standard rating scales to measure both short-term and long-term customer satisfaction. 4. Take Action Quickly Convert customer feedback into actionable tasks directly from the collaborative Response Inbox. Streamline workflows with team collaboration for faster issue resolution. 5. Detailed Reports and Insights Access detailed analysis, drill-down reports, and actionable insights to improve your customer experience strategy. 6. Team Collaboration Tools Collaborate easily with your team to handle customer feedback and make your service better. Why Choose Smart Reviews? Boost Your Online Reputation: Respond to reviews promptly to improve customers' trust and loyalty. Drive Business Growth: Positive reviews increase your online visibility, bringing more customers to your business. Save Time: Automate review requests and consolidate feedback from multiple platforms. Stay Ahead: Make data-driven decisions with detailed insights into customer feedback. Platforms for Feedback Surveys -Kiosk -Physical kiosks placed in-store or at events to collect customer feedback directly. Users can leave feedback using a touchscreen interface. -Mobile Devices -Use mobile apps or mobile-optimized survey forms to gather feedback from smartphones. Ideal for collecting on-the-go feedback. -Tablets (Tab) -Similar to kiosks, tablets can be placed in-store or at service desks for customers to fill out surveys. -Web -Create online surveys that customers can complete on your website. This is effective for gathering feedback from customers who interact with your business digitally. Who Is This App For? -Local Businesses -Restaurants -Toilets -Retail Stores -Healthcare Professionals -Beauty & Wellness Salons -And any business looking to grow its reputation online! Why do Reviews Matter? Did you know that 90% of customers trust online reviews before making a purchase? With Smart Reviews, you can turn reviews into your most powerful marketing tool. Download Smart Reviews Today! Ready to simplify review management and grow your business? Join thousands of businesses already transforming their online reputation. For more information visit us:https://shrivra.com/feedback-survey Contact us: FB: https://www.facebook.com/SmartreviewsCRM/ IG: https://www.instagram.com/Smartreviewscrm

Screenshots

Zebra Workcloud Comm4 screens
Smart Reviews4 screens

Verdict

The call

The clearest difference is update cadence: Smart Reviews at weekly against Zebra Workcloud Comm's monthly. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Zebra Workcloud Comm ships an update monthly, Smart Reviews weekly. Both last shipped on October 24, 2026.

Scorecard1 real difference · 9 level
Zebra Workcloud Comm versus Smart Reviews: the parameters behind the verdict, then further details
ParameterZebra Workcloud CommSmart Reviews
PriceFreeFree
Rating1.8 (11 ratings) — better—
Positive reviews0.0% of reviews—
Number of ratings11 — better—
Update frequencyMonthlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.5.015.1 — better
Further details — not scored
Size86 MB14 MB
Age rating17+17+
DeveloperReflexis Systems IncSTELLEN INFOTECH PRIVATE LIMITED

In-app purchases

None

Zebra Workcloud Comm

No in-app purchases

None

Smart Reviews

No in-app purchases

Questions

Is Zebra Workcloud Comm free?
Zebra Workcloud Comm is free to download, with no in-app purchases.
Is Smart Reviews free?
Smart Reviews is free to download, with no in-app purchases.
Do Zebra Workcloud Comm or Smart Reviews have ads?
Neither Zebra Workcloud Comm nor Smart Reviews shows ads.
Which is updated more often, Zebra Workcloud Comm or Smart Reviews?
Zebra Workcloud Comm ships an update monthly, and Smart Reviews weekly. Most recently, Zebra Workcloud Comm was updated on October 24, 2026 and Smart Reviews on October 24, 2026.

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