Europe Elevators vs ElevatorPlus

Our application allows you to access the maintenance center and request maintenance and repair service for elevators, escalators and automatic doors, whether you are our customer or a first-time visitor. There are many great and new features in our application, for example, the customer can communicate directly with the person responsible for his elevator, and can request change in the periodic maintenance date and discuss his needs through direct chat inside the application. Customer can explain his problem and attach a picture expressing the issue. One can communicate with the manager directly for complaints, and a contract can also be renewed. And payment directly. The receipt and the contract can be printed anytime from anywhere through the application. The customer can review the periodic maintenance schedule and reports, sign the maintenance report, and many other great features to serve our customers. The visitor for the first time can request a visit for a preview and a report on the condition of his elevator. One-time repair can be requested. Customer can also discuss all his requests via direct chat with the Maintenance Operations Center to meet his needs and many new and wonderful features.

ElevatorPlus is elevator service management software for elevator companies. Run service agreements, callbacks, mechanic dispatch, preventive maintenance, proposals and new installations from one app. When a rider or building staff member scans the QR code in the car, the callback lands in your service queue with the unit's site, number and service history, ready to assign to a mechanic. WHO USES IT Elevator service companies, maintenance contractors and installation businesses, from single-city shops to multi-state operations. Owners, service managers, office teams and field mechanics work in one system. WHAT YOU CAN DO - Service agreements: every agreement sits in one register, with automatic reminders 60 days, 30 days and 1 day before it expires. - Callbacks and trouble calls: QR-code reporting creates a ticket with the unit's location and service history. - Mechanic dispatch: send the nearest free mechanic and see job status as it changes. - Offline tickets: mechanics work the checklist, add photos, log parts and capture the customer's signature in hoistways and basements with no signal. Tickets sync once the device is back online. - Preventive maintenance: build PM schedules per unit and see what falls due before the customer calls. - Your own compliance checklists: build checklists for Category 1 and Category 5 tests, state inspections or any code your jurisdiction follows, and use them on PM visits, callbacks and inspections. - Proposals in your own format: we rebuild your existing proposal format, with more than one format per company if you need it. - Installation and modernization projects: follow each job stage by stage, with BOMs and material requisitions. - Work orders and documents: 18 document types generate automatically, including work orders, service reports and proposals. - Customer updates: 30+ automated WhatsApp triggers keep building owners and property managers informed, with PDF attachments. - Control: access control across 100+ roles, scheduled reports, Excel export and a full audit log. 17 LANGUAGES Mechanics can use the app in their own language. ElevatorPlus runs in 17 languages, including English, Arabic, French, German, Turkish and Vietnamese. YOUR BRAND Your logo on the login screen, inside the app, and on the customer complaint portal. COMMON QUESTIONS Does ElevatorPlus work without signal in a hoistway? Yes. Mechanics complete tickets offline, and tickets sync once the device is back online. Can we track Category 1 and Category 5 tests? Yes. You build the test checklists your jurisdiction requires and track them per unit, alongside its service history. Can we see it before we buy? Yes. Book as many demo calls as you need. Most companies are fully live within 2 to 7 days, with data migration and team training included. BUILT FOR THE ELEVATOR TRADE 200+ elevator companies across 20+ countries run on ElevatorPlus. It was built for elevator companies from the start. Service agreements, callbacks, unit records and mechanic visits work the way your office already runs them. At least 12 releases ship every year, included for every customer. SECURITY AND PLATFORM Hosted on Amazon Web Services with daily backups, industry-standard encryption, role-based access and GDPR-aligned practices. Works on iPhone, iPad, Mac and the web, with unlimited users, sites and elevators. GET STARTED Existing customers sign in with their company account. New to ElevatorPlus? Book a demo at www.elevatorplus.app/demo-request, email hello@elevatorplus.app, or call +1 (917) 893-3474. Talk to our team and we reply the same day. ElevatorPlus is a product of Accucia Softwares Pvt. Ltd.