Comparison

VUEWorks vs NinjaOne Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VUEWorks

This mobile tool helps field workers manage service requests and work orders. It allows for the collection and addition of facility assets directly from a smartphone or tablet. The application enhances field productivity with or without internet access, syncing data back to the main system when connected.

Highlights
  • Execute service requests and work orders
  • Collect and add facility assets
  • Offline functionality
  • Easy data syncing
  • Mobile asset management
Read full description

WorkforceVUE is a mobile application used to execute service requests and work orders in the field and allows field workers to collect and add facility assets from a mobile device, such as a smartphone or tablet computer. The WorkforceVUE application is an extension of the VUEWorks software specially designed around the needs of the field user. WorkforceVUE allows the VUEWorks user to increase field productivity with or without internet connectivity. It utilizes an easy syncing process to integrate the data back to VUEWorks once the field user is in a connected environment. As with all VUEWorks modules, your VUEWorks System Administrator has control over the configuration.

About

NinjaOne Assist

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

Highlights
  • Easy ticket creation and note addition
  • Device dashboard with status checks
  • Secure remote device access
  • Direct technician connection requests
  • Mobile screensharing for collaboration
  • User-friendly interface
Features
Read full description

NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!

Screenshots

VUEWorks4 screens
NinjaOne Assist4 screens

Verdict

The call

The clearest difference is rating: NinjaOne Assist at 5.0 against VUEWorks's 3.4. NinjaOne Assist also leads on iOS requirement (16.0 vs 18.0). VUEWorks's advantage is ratings volume (16 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NinjaOne Assist holds the better App Store score, 5.0 against 3.4. Both are backed by a comparable volume of ratings — 16 and 4 respectively.

UpkeepUpdate frequency

VUEWorks ships an update every 3 weeks, NinjaOne Assist every 5 weeks. The most recent releases landed on October 16, 2026 and October 3, 2026 respectively.

Scorecard3 real differences · 6 level
VUEWorks versus NinjaOne Assist: the parameters behind the verdict, then further details
ParameterVUEWorksNinjaOne Assist
PriceFreeFree
Rating3.4 (16 ratings)5.0 (4 ratings) — better
Number of ratings16 — better4
Update frequencyEvery 3 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size411 MB34 MB
Age rating4+4+
DeveloperVUEWorks, LLCNinjaRMM, LLC

Customer experience

VUEWorks

All ratings16 ratings
Positive62.5%
Neutral0.0%
Negative37.5%

NinjaOne Assist

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

VUEWorks

No in-app purchases

None

NinjaOne Assist

No in-app purchases

Questions

Is VUEWorks free?
VUEWorks is free to download, with no in-app purchases.
Is NinjaOne Assist free?
NinjaOne Assist is free to download, with no in-app purchases.
Which has better reviews, VUEWorks or NinjaOne Assist?
NinjaOne Assist is rated higher. VUEWorks averages 3.4 out of 5 from 16 ratings, while NinjaOne Assist averages 5.0 from 4 ratings.
Do VUEWorks or NinjaOne Assist have ads?
Neither VUEWorks nor NinjaOne Assist shows ads.
Which is updated more often, VUEWorks or NinjaOne Assist?
VUEWorks ships an update every 3 weeks, and NinjaOne Assist every 5 weeks. Most recently, VUEWorks was updated on October 16, 2026 and NinjaOne Assist on October 3, 2026.

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