Duoke vs SaleSmartly
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Duoke
This system unifies customer service across numerous e-commerce platforms. Manage multiple stores and reply to customer messages from a single, efficient mobile interface.
- Unified multi-platform management
- Centralized customer message handling
- Cross-border e-commerce integration
- Mobile customer service
- Intelligent customer service system
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Duoke is a multi-platform e-commerce intelligent customer service system that has integrated nearly all major cross-border e-commerce platforms. It enables unified management of multiple platforms and stores, allowing customer messages to be handled centrally. The mobile version of Duoke makes customer service more convenient and efficient.
SaleSmartly
Unify all your customer communications across multiple channels into a single platform. Automate repetitive tasks to improve efficiency and streamline team collaboration for better customer support and sales.
- All-channel communication unification
- Automated customer support
- Team collaboration tools
- Customer relationship management
- Data analytics and insights
- Real-time translation
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为什么使用SaleSmartly与客户沟通？ 1、全渠道沟通：您所有的多渠道消息，集中在一个地方。 通过在线聊天（Livechat）、Messenger、 WhatsApp、Telegram、 Instagram、Line、Email、WeChat等无缝销售、营销或服务，以获得统一的客户体验。 2、自动化：在几秒钟而不是几小时内完成客户支持。 通过使用我们内置的自动化消除重复性任务，减少响应时间、提高效率。更智能地工作而不是更努力地工作，这样您就可以专注于发展业务。 3、团队协作：共享聊天让团队有规律、有计划的高效协作。 支持将不同的聊天分配给销售和客服，并为团队设置优先级，比较各组之间的指标，以了解您团队的优势和劣势。 4、客户关系管理：在一个地方高效方便地细分、跟踪和分析您的客户。 创建联系人数据库，查阅完整的联系人活动历史、浏览历史并将您的数据与您的信息系统同步。 5、数据分析：掌握关键支持指标和趋势。 多维度可视化指标清晰地显示查询类型、渠道、客户、产品、销售等之间的联系。 使数据易于衡量和共享，以帮助您制定业务计划。 6、实时翻译 说客户的语言，即使它不是您的母语 我们的自动翻译自动化使您能够自信地与客户沟通并开拓新市场。
Screenshots
Verdict
The clearest difference is update cadence: Duoke at every 2 weeks against SaleSmartly's every 4 weeks. On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Duoke ships an update every 2 weeks, SaleSmartly every 4 weeks. The most recent releases landed on October 30, 2026 and October 24, 2026 respectively.
| Parameter | Duoke | SaleSmartly |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | — |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | 3 — better | — |
| Update frequency | Every 2 weeks — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 77 MB | 115 MB |
| Age rating | 17+ | 17+ |
| Developer | Duoke | SAASBASE PTE. LTD. |
Customer experience
Duoke
SaleSmartly
In-app purchases
Duoke
No in-app purchases
SaleSmartly
No in-app purchases
