CallGear2.0 vs Awawa

CallGear is a service which provides VPBX, CallTracking and digital marketing tools. The app unites handling of all communications (chats, inquiries and calls) within one interface. Your agents will process them at the right moment and won't miss a lead. As a result you will shorten the handling time of leads with the help of user-friendly interface and additional tools. The app allows: 1. to answer and process calls, chats, website inquiries, chats from messengers and social networks; 2. to make calls and send messages to clients (as well as to start the communication with the client); 3. to get more information about the client (e.g source, ad campaign); 4. to transfer the chat to colleagues, if the agent can't help the client; 5. to check the communication log to get more clients' details; 6. to be in the context of the clients' needs, thanks to a unified communication history; 7. to receive push notifications on chats, inquiries and calls to handle clients' requests in double-quick time."

Awawa CRM is the ultimate mobile tool to manage your business from anywhere. DEAL MANAGEMENT • View your deals on a Kanban board or list • Drag and drop deals between stages • Build custom sales funnels with configurable stages • Track amounts, contacts and companies linked to each deal TASKS AND PRODUCTIVITY • Create, assign and track tasks with due dates • Organize tasks in hierarchical folders • Filter by status: pending, overdue, due today, in review, completed • Get notified when tasks are about to expire CONTACTS AND COMPANIES • Manage your contact and company database with detailed information • Record phones, emails, owners and custom fields • See the full activity history of each contact • Link contacts with deals and companies TEAM COLLABORATION • Assign owners to deals, tasks and contacts • Granular permission system by role and department • Real-time push notifications • Comments and attachments on every entity ADDITIONAL FEATURES • Global search across all entities • Configurable custom fields • Documents and templates • Support for multiple work profiles • Multiple currencies • Activity timeline and change history