CallGear2.0 vs Liner Agent

CallGear is a service which provides VPBX, CallTracking and digital marketing tools. The app unites handling of all communications (chats, inquiries and calls) within one interface. Your agents will process them at the right moment and won't miss a lead. As a result you will shorten the handling time of leads with the help of user-friendly interface and additional tools. The app allows: 1. to answer and process calls, chats, website inquiries, chats from messengers and social networks; 2. to make calls and send messages to clients (as well as to start the communication with the client); 3. to get more information about the client (e.g source, ad campaign); 4. to transfer the chat to colleagues, if the agent can't help the client; 5. to check the communication log to get more clients' details; 6. to be in the context of the clients' needs, thanks to a unified communication history; 7. to receive push notifications on chats, inquiries and calls to handle clients' requests in double-quick time."

Liner Agent is a mobile app for working with the Liner platform. It helps agents stay connected with clients and their team, even when they are away from their computer. With Liner Agent, users can make and receive work calls, view lead details, follow call scripts, and record call results right away. The app puts essential work tools on your smartphone, so you can keep working wherever you are. App features: - make and receive work calls through Liner - handle calls outside the office and without being tied to a computer - view lead details before and during a conversation - use call scripts directly during calls - update call results and statuses - work with incoming and assigned calls - native integration with the iOS calling interface for a more familiar and convenient experience Liner Agent is designed for sales teams, support teams, and call centers. The app helps users stay productive, respond faster, and always keep important call and lead information close at hand. Important: Liner Agent is intended for authorized users of the Liner platform. Access may require an active company account.