Palm Tran Connection vs WPBKey

The Palm Tran Connection app is for reserving door-to-door trips up to three days in advance, checking on live trip status, canceling trips on the same day or future booked trips, checking eligibility status, updating contact information, or adding compliments or complaints. The door-to-door service is for pre-approved users in Palm Beach County, Florida. For Eligibility questions, you may call 561-649-9838 Option 7. Applications are not available on the web. To become eligible for the service, the applicant must have a cognitive or mobility limitation that prevents the individual from using the accessible City Buses. For more information, go to www.palmtran.org

With WPBKey, City of West Palm Beach information and services are right in the palm of your hand. • The 'Create New Service Request’ feature allows you to quickly and easily request the City’s most popular services, including streetlight outtage, pothole repair, and bulky-item pickup . • You can keep up to date with the latest City Hall news by browsing through our Facebook, Twitter and YouTube feeds. • No more stamps and envelopes needed! WPBKey also allows you to pay your West Palm Beach Water Bill from your phone Additional Features: You can also submit requests using our portal: https://wpbkeyportal.wpb.org. Send feedback to wpbkey@wpb.org WPBKey links City of West Palm Beach residents, visitors and business owners with the services and information they need to enjoy the city, beautify their community and stay connected with their local government.