This is taking to long for me to take home
I have been riding palm tran for 2 years and I have problems and please fix it first the app is broken just today the bus will come in 6:50 in stead it came in 20 minutes earlier when I’m unprepared and second it takes me to long for me to get home because I get on from a school and when I come in there are kids that live the opposite direction of the house that take long to get home so please do better
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Driver name CARLA WILLIAMS PL
This differ is the worst. She pulls to the side of the road. The sits there for like 10 mintues which is 10 mintues past your pick up. Carla literally just stares at the road like a psycho. Then is late. Second, she were at a drop off and she sees the door open and people get out of another can to enter the building. But she just stands there and stares like a idiot. Mike you, the people are pointing at her to move up. But again, she doesn’t because she can’t or doesn’t want to do her job. She not only made me and 2 other people late. But she clearly does this everyday and she needs to be fired!
Second Report:
Driver name
MICHAEL BERESH FT
Vehicle number
2008 FT
Booking ID
23599305
First off micheal doesn’t even know how to work the tablet which doesn’t make sense. He stops and takes 5 minutes to “fix” and “operate” the tablet. Second, he didn’t “arrive” on a client making me late and having to drive in the opposite direction (we’re in Rivera Beach and he drove all the way to Lake Worth when my drop off is in North Palm Beach) picking up another client. Third, he takes an unnecessary break at Publix for nothing. Somehow he’s looking at his paper and pouches our names wrong or calls us another clients name which again doesn’t make sense because you have it written down so how do we get called a whole other name? All of a sudden he doesn’t know how to work the tablet and get the map. He has to call and go through the process again wasting everyone’s time. Even the person on the call was like he can’t describe everything to him. I’m almost an hour late to school and he’s wasting 30 minutes going on. Then he’s going to try and blame the tablet because it’s the first day when it’s own fault that he didn’t “arrive” on the first drop off. Micheal Beresh needs to take accountability and not blame the tablet because he didn’t this and messed everything up.
Second Report:
Driver name
MICHAEL BERESH FT
Vehicle number
2008 FT
Booking ID
23599305
First off micheal doesn’t even know how to work the tablet which doesn’t make sense. He stops and takes 5 minutes to “fix” and “operate” the tablet. Second, he didn’t “arrive” on a client making me late and having to drive in the opposite direction (we’re in Rivera Beach and he drove all the way to Lake Worth when my drop off is in North Palm Beach) picking up another client. Third, he takes an unnecessary break at Publix for nothing. Somehow he’s looking at his paper and pouches our names wrong or calls us another clients name which again doesn’t make sense because you have it written down so how do we get called a whole other name? All of a sudden he doesn’t know how to work the tablet and get the map. He has to call and go through the process again wasting everyone’s time. Even the person on the call was like he can’t describe everything to him. I’m almost an hour late to school and he’s wasting 30 minutes going on. Then he’s going to try and blame the tablet because it’s the first day when it’s own fault that he didn’t “arrive” on the first drop off. Micheal Beresh needs to take accountability and not blame the tablet because he didn’t this and messed everything up.
Show more
Driver name CARLA WILLIAMS PL
This differ is the worst. She pulls to the side of the road. The sits there for like 10 mintues which is 10 mintues past your pick up. Carla literally just stares at the road like a psycho. Then is late. Second, she were at a drop off and she sees the door open and people get out of another can to enter the building. But she just stands there and stares like a idiot. Mike you, the people are pointing at her to move up. But again, she doesn’t because she can’t or doesn’t want to do her job. She not only made me and 2 other people late. But she clearly does this everyday and she needs to be fired!
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Generally works
Works okay, especially when there’s a glitch getting to website but I can’t get it into landscape mode on the Ipad
Some features broken, arrival times are way off
Overall the UI is decent and straightforward, however the notification options seem broken as I keep seeing “An unknown error has occurred” when I try to change my notification preferences in the app.
Also, arrival times for the busses are way off— sometimes by a half hour or more. On several occasions the app has said my ride was arriving in two minutes when the bus was 45 minutes out.
Also, arrival times for the busses are way off— sometimes by a half hour or more. On several occasions the app has said my ride was arriving in two minutes when the bus was 45 minutes out.
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