Comparison

ManyContacts vs Chatrace

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ManyContacts

A multi-agent CRM designed for small and medium-sized businesses to manage WhatsApp communications. It helps streamline customer interactions and team collaboration within the platform.

Highlights
  • WhatsApp CRM
  • Multi-agent support
  • SMB focused
  • Communication management
Features
Read full description

WhatsApp CRM multi-agent for SMB

About

Chatrace

Streamline business communication and management with a unified inbox for all customer chats and internal collaboration. Efficiently manage orders, appointments, and notifications through a user-friendly interface.

Highlights
  • Unified customer chat inbox
  • Team collaboration and assignment
  • Integrated order management
  • Appointment handling
  • Customizable notifications
  • User-friendly interface
Features
Read full description

Introducing the ultimate inbox app for businesses - a revolutionary tool designed to streamline communication and management tasks in one efficient platform. Our app is the perfect solution for businesses looking to enhance their customer interaction and internal collaboration. Key Features: Unified Customer Chats: Say goodbye to juggling multiple apps for customer interactions. Our app brings all your customer chats from various channels, including Messenger, Instagram, WhatsApp, Viber, Telegram, voice, and SMS, into one consolidated inbox. This feature allows you to respond to messages swiftly, ensuring you never miss a beat in customer service. Team Collaboration Made Easy: Enhance your team's productivity with our seamless collaboration features. You can easily assign conversations to specific team members, ensuring that the right person handles the right query. This not only streamlines your workflow but also improves response times, boosting customer satisfaction. Efficient Order Management: Stay on top of your business orders with our integrated order management system. View, accept, or cancel orders directly from the app. This feature is designed to provide a smooth transaction process, making it easier for you to manage orders without switching between different platforms. Appointment Handling Simplified: Our app also includes a comprehensive appointment management tool. View and manage your appointments effortlessly. Whether it’s about confirming new appointments or canceling existing ones, do it all with a few taps. This feature ensures that you keep up with your schedule and never miss important meetings or sessions with clients. Customizable Notifications: Tailor your notification preferences to suit your business needs. Stay informed about new messages, order updates, or appointment changes as they happen. User-Friendly Interface: Designed with simplicity in mind, our app features an intuitive interface that makes navigation and operation a breeze for anyone in your team. Whether you are a small business or a large enterprise, our inbox app is tailored to meet your needs, ensuring that you stay connected, organized, and efficient in managing your customer interactions and internal business processes. Download our app today and transform the way you handle your business communications and management tasks!

Screenshots

ManyContacts4 screens
Chatrace4 screens

Verdict

The call

The clearest difference is rating: Chatrace at 5.0 against ManyContacts's 3.0. Chatrace also leads on update cadence (fortnightly vs every 7 months) and device support (3 vs 1). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Chatrace holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively.

UpkeepUpdate frequency

ManyContacts ships an update every 7 months, Chatrace fortnightly. The most recent releases landed on September 10, 2026 and September 23, 2026 respectively.

Scorecard4 real differences · 5 level
ManyContacts versus Chatrace: the parameters behind the verdict, then further details
ParameterManyContactsChatrace
PriceFreeFree
Rating3.0 (2 ratings)5.0 (1 ratings) — better
Number of ratings2 — better1
Update frequencyEvery 7 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS26.015.1 — better
Further details — not scored
Size25 MB54 MB
Age rating4+4+
DeveloperConversion Booster SLChatrace

Customer experience

ManyContacts

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

Chatrace

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

ManyContacts

No in-app purchases

None

Chatrace

No in-app purchases

Questions

Is ManyContacts free?
ManyContacts is free to download, with no in-app purchases.
Is Chatrace free?
Chatrace is free to download, with no in-app purchases.
Which has better reviews, ManyContacts or Chatrace?
Chatrace is rated higher. ManyContacts averages 3.0 out of 5 from 2 ratings, while Chatrace averages 5.0 from 1 ratings.
Do ManyContacts or Chatrace have ads?
Neither ManyContacts nor Chatrace shows ads.
Which is updated more often, ManyContacts or Chatrace?
ManyContacts ships an update every 7 months, and Chatrace fortnightly. Most recently, ManyContacts was updated on September 10, 2026 and Chatrace on September 23, 2026.

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