Comparison

BotPenguin vs Chatrace

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BotPenguin

Manage customer interactions and chatbots on the go. This app allows live chat, lead tracking, message monitoring, and chatbot configuration from a single mobile dashboard.

Highlights
  • Live chat with users
  • Track Facebook pages and chatbots
  • Manage leads and subscribers
  • Monitor message consumption
  • Configure and build chatbots
  • Single dashboard management
Features
Read full description

You can now Live chat with users/customers, check leads, number of messages consumed, view customer details, change plans and manage chatbots all from your phone. What’s more you can do it all using a single dashboard. Using the app you can always stay in touch with your customers and monitor all the interactions that they have with your team and business. You can Live chat with them the same way you chat using a messenger. The app complements the BotPenguin’s Chatbot creator platform perfectly with easy to use interface and multiple functionalities. Features: Live chat with your users Track and Manage your Facebook pages and integrated chatbots View, track and manage the number of messages used View, track and manage your leads Get a real time view of the number of subscribers Configure your existing Chatbots Build new Chatbots Manage and configure your profile details We hope you have a great experience. For more please information visit https://help.botpenguin.com BotPenguin is the best free Chatbot builder platform.You can create free Chatbots for Website, Chatbot for Facebook pages, Chatbots for Telegram, integrate with CRMs and multiple other platforms.

About

Chatrace

Streamline business communication and management with a unified inbox for all customer chats and internal collaboration. Efficiently manage orders, appointments, and notifications through a user-friendly interface.

Highlights
  • Unified customer chat inbox
  • Team collaboration and assignment
  • Integrated order management
  • Appointment handling
  • Customizable notifications
  • User-friendly interface
Features
Read full description

Introducing the ultimate inbox app for businesses - a revolutionary tool designed to streamline communication and management tasks in one efficient platform. Our app is the perfect solution for businesses looking to enhance their customer interaction and internal collaboration. Key Features: Unified Customer Chats: Say goodbye to juggling multiple apps for customer interactions. Our app brings all your customer chats from various channels, including Messenger, Instagram, WhatsApp, Viber, Telegram, voice, and SMS, into one consolidated inbox. This feature allows you to respond to messages swiftly, ensuring you never miss a beat in customer service. Team Collaboration Made Easy: Enhance your team's productivity with our seamless collaboration features. You can easily assign conversations to specific team members, ensuring that the right person handles the right query. This not only streamlines your workflow but also improves response times, boosting customer satisfaction. Efficient Order Management: Stay on top of your business orders with our integrated order management system. View, accept, or cancel orders directly from the app. This feature is designed to provide a smooth transaction process, making it easier for you to manage orders without switching between different platforms. Appointment Handling Simplified: Our app also includes a comprehensive appointment management tool. View and manage your appointments effortlessly. Whether it’s about confirming new appointments or canceling existing ones, do it all with a few taps. This feature ensures that you keep up with your schedule and never miss important meetings or sessions with clients. Customizable Notifications: Tailor your notification preferences to suit your business needs. Stay informed about new messages, order updates, or appointment changes as they happen. User-Friendly Interface: Designed with simplicity in mind, our app features an intuitive interface that makes navigation and operation a breeze for anyone in your team. Whether you are a small business or a large enterprise, our inbox app is tailored to meet your needs, ensuring that you stay connected, organized, and efficient in managing your customer interactions and internal business processes. Download our app today and transform the way you handle your business communications and management tasks!

Screenshots

BotPenguin4 screens
Chatrace4 screens

Verdict

The call

BotPenguin and Chatrace are too close to call on the numbers: across 9 compared parameters — price, rating, ratings volume and update cadence among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 5.0 for BotPenguin against 5.0 for Chatrace. Both are backed by a comparable volume of ratings — 1 and 1 respectively.

UpkeepUpdate frequency

BotPenguin ships an update every 3 weeks, Chatrace fortnightly. The most recent releases landed on September 13, 2026 and September 23, 2026 respectively.

ScorecardNo meaningful differences
BotPenguin versus Chatrace: the parameters behind the verdict, then further details
ParameterBotPenguinChatrace
PriceFreeFree
Rating5.0 (1 ratings)5.0 (1 ratings)
Positive reviews100.0% of reviews—
Number of ratings11
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.1
Further details — not scored
Size92 MB54 MB
Age rating17+4+
DeveloperRelinnsTechChatrace

Customer experience

BotPenguin

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Chatrace

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

BotPenguin

No in-app purchases

None

Chatrace

No in-app purchases

Questions

Is BotPenguin free?
BotPenguin is free to download, with no in-app purchases.
Is Chatrace free?
Chatrace is free to download, with no in-app purchases.
Which has better reviews, BotPenguin or Chatrace?
BotPenguin and Chatrace are both rated 5.0 out of 5 on the App Store, from 1 and 1 ratings respectively.
Do BotPenguin or Chatrace have ads?
Neither BotPenguin nor Chatrace shows ads.
Which is updated more often, BotPenguin or Chatrace?
BotPenguin ships an update every 3 weeks, and Chatrace fortnightly. Most recently, BotPenguin was updated on September 13, 2026 and Chatrace on September 23, 2026.

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