Interakt vs BotPenguin
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Interakt
This app provides a shared team inbox for managing customer conversations on WhatsApp. It allows multiple agents to respond to queries from a single WhatsApp number, ensuring no message is missed and improving team collaboration for business growth.
- Shared team inbox for WhatsApp
- Multi-agent support
- Unified dashboard for all conversations
- Assign and reassign chats
- Instant replies with rich media
- Customer conversation management
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Grow your business on WhatsApp with interakt Designed to help your businesses scale-up on WhatsApp, interakt is an all-in-one WhatsApp business tool that offers rich capabilities like a Shared Team Inbox, the multi-agent support tool for WhatsApp. 100+ fast-growing companies in India trust interakt with all their WhatsApp Business needs. Shared Team Inbox With one inbox to manage all your customer conversations on WhatsApp - send instant replies and never miss out on a message again. - One inbox for all A unified dashboard that lets multiple agents respond to queries via one WhatsApp number. - Get your team on board Add multiple teammates and simply assign or reassign chats to them to manage conversations better. - Reply instantly with an easy-to-use composer Master conversations with rich-media options, quick replies and more. - Manage conversations better with an intuitive inbox Get the full picture of your customer while talking to them with interakt’s smart cards. Connect with over 2 billion users on WhatsApp today! Sign up on interakt now to get WhatsApp Business API access and manage business processes easily on WhatsApp.
BotPenguin
Manage customer interactions and chatbots on the go. This app allows live chat, lead tracking, message monitoring, and chatbot configuration from a single mobile dashboard.
- Live chat with users
- Track Facebook pages and chatbots
- Manage leads and subscribers
- Monitor message consumption
- Configure and build chatbots
- Single dashboard management
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You can now Live chat with users/customers, check leads, number of messages consumed, view customer details, change plans and manage chatbots all from your phone. What’s more you can do it all using a single dashboard. Using the app you can always stay in touch with your customers and monitor all the interactions that they have with your team and business. You can Live chat with them the same way you chat using a messenger. The app complements the BotPenguin’s Chatbot creator platform perfectly with easy to use interface and multiple functionalities. Features: Live chat with your users Track and Manage your Facebook pages and integrated chatbots View, track and manage the number of messages used View, track and manage your leads Get a real time view of the number of subscribers Configure your existing Chatbots Build new Chatbots Manage and configure your profile details We hope you have a great experience. For more please information visit https://help.botpenguin.com BotPenguin is the best free Chatbot builder platform.You can create free Chatbots for Website, Chatbot for Facebook pages, Chatbots for Telegram, integrate with CRMs and multiple other platforms.
Screenshots
Verdict
The clearest difference is review sentiment: BotPenguin at 100% against Interakt's 18%. BotPenguin also leads on rating (5.0 vs 3.9). Interakt's advantage is ratings volume (17 vs 1) and iOS requirement (13.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BotPenguin holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: Interakt has 17 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 18% of Interakt's written reviews are positive against 100% of BotPenguin's.
Interakt ships an update every 2 weeks, BotPenguin every 3 weeks. The most recent releases landed on October 12, 2026 and October 1, 2026 respectively.
| Parameter | Interakt | BotPenguin |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (17 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 17.5% of reviews | 100.0% of reviews — better |
| Number of ratings | 17 — better | 1 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 73 MB | 92 MB |
| Age rating | 4+ | 17+ |
| Developer | JIO HAPTIK TECHNOLOGIES LIMITED | RelinnsTech |
Customer experience
Interakt
BotPenguin
In-app purchases
Interakt
No in-app purchases
BotPenguin
No in-app purchases
