Comparison

SendPulse Chatbots vs BotPenguin

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SendPulse Chatbots

Manage conversations from multiple chatbot platforms like WhatsApp, Telegram, Facebook Messenger, and Instagram in one app. Stay connected with subscribers, respond instantly to messages, and manage subscriber information for a personalized approach. Track bot performance with key statistics.

Highlights
  • Multi-platform chat management
  • Instant message notifications
  • Subscriber information management
  • Chat filtering by status
  • Bot auto-reply control
  • Chatbot statistics
Features
Read full description

SendPulse ChatBots is a mobile version of chats with subscribers from WhatsApp, Telegram, Facebook Messenger and Instagram chatbots that gives you the ability to control your bots. The app helps you stay in touch with your subscribers, engage in chats after instant notifications, answer questions, and view or change subscriber information. Respond to incoming messages Chat with subscribers of any of your bots from one easy-to-use app. Receive notifications for each new message to instantly engage with new requests and respond quickly. You can include emoji in the message body to add color to your message. View message history and subscriber information to use a personalized approach for each customer. Information syncs quickly across all devices. View the number of unread messages and filter chats by status: all, open, closed. Manage chatbot subscribers Manage Subscriber Information - change variable values and assign tags as soon as you receive new data about your subscribers. View detailed information about each subscriber: their status, subscription date and time, avatar, and variables and tags. View statistics for all your bots: number of subscribers, the number of messages sent and received. You can also start and stop the bot's auto-replies for subscribers, and also remove subscribers from the list. Manage Account View information on your SendPulse chatbot subscription plan and your number of bot subscribers. Change the application language and contact SendPulse support with one click.

About

BotPenguin

Manage customer interactions and chatbots on the go. This app allows live chat, lead tracking, message monitoring, and chatbot configuration from a single mobile dashboard.

Highlights
  • Live chat with users
  • Track Facebook pages and chatbots
  • Manage leads and subscribers
  • Monitor message consumption
  • Configure and build chatbots
  • Single dashboard management
Features
Read full description

You can now Live chat with users/customers, check leads, number of messages consumed, view customer details, change plans and manage chatbots all from your phone. What’s more you can do it all using a single dashboard. Using the app you can always stay in touch with your customers and monitor all the interactions that they have with your team and business. You can Live chat with them the same way you chat using a messenger. The app complements the BotPenguin’s Chatbot creator platform perfectly with easy to use interface and multiple functionalities. Features: Live chat with your users Track and Manage your Facebook pages and integrated chatbots View, track and manage the number of messages used View, track and manage your leads Get a real time view of the number of subscribers Configure your existing Chatbots Build new Chatbots Manage and configure your profile details We hope you have a great experience. For more please information visit https://help.botpenguin.com BotPenguin is the best free Chatbot builder platform.You can create free Chatbots for Website, Chatbot for Facebook pages, Chatbots for Telegram, integrate with CRMs and multiple other platforms.

Screenshots

SendPulse Chatbots4 screens
BotPenguin4 screens

Verdict

The call

The clearest difference is review sentiment: BotPenguin at 100% against SendPulse Chatbots's 31%. BotPenguin also leads on rating (5.0 vs 4.7). SendPulse Chatbots's advantage is ratings volume (107 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BotPenguin holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: SendPulse Chatbots has 107 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 31% of SendPulse Chatbots's written reviews are positive against 100% of BotPenguin's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 8, 2026 and October 1, 2026 respectively.

Scorecard3 real differences · 7 level
SendPulse Chatbots versus BotPenguin: the parameters behind the verdict, then further details
ParameterSendPulse ChatbotsBotPenguin
PriceFreeFree
Rating4.7 (107 ratings)5.0 (1 ratings) — better
Positive reviews31.3% of reviews100.0% of reviews — better
Number of ratings107 — better1
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.115.1
Further details — not scored
Size32 MB92 MB
Age rating4+17+
DeveloperSendPulse IncRelinnsTech

Customer experience

SendPulse Chatbots

All ratings107 ratings
Positive90.7%
Neutral1.9%
Negative7.5%
Written reviews32 reviews
Positive31.3%
Neutral15.6%
Negative53.1%

BotPenguin

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

SendPulse Chatbots

No in-app purchases

None

BotPenguin

No in-app purchases

Questions

Is SendPulse Chatbots free?
SendPulse Chatbots is free to download, with no in-app purchases.
Is BotPenguin free?
BotPenguin is free to download, with no in-app purchases.
Which has better reviews, SendPulse Chatbots or BotPenguin?
BotPenguin is rated higher. SendPulse Chatbots averages 4.7 out of 5 from 107 ratings, while BotPenguin averages 5.0 from 1 ratings.
Do SendPulse Chatbots or BotPenguin have ads?
Neither SendPulse Chatbots nor BotPenguin shows ads.
Which is updated more often, SendPulse Chatbots or BotPenguin?
SendPulse Chatbots ships an update every 3 weeks, and BotPenguin every 3 weeks. Most recently, SendPulse Chatbots was updated on October 8, 2026 and BotPenguin on October 1, 2026.

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