Comparison

SendPulse Chatbots vs respond.io

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SendPulse Chatbots

Manage conversations from multiple chatbot platforms like WhatsApp, Telegram, Facebook Messenger, and Instagram in one app. Stay connected with subscribers, respond instantly to messages, and manage subscriber information for a personalized approach. Track bot performance with key statistics.

Highlights
  • Multi-platform chat management
  • Instant message notifications
  • Subscriber information management
  • Chat filtering by status
  • Bot auto-reply control
  • Chatbot statistics
Features
Read full description

SendPulse ChatBots is a mobile version of chats with subscribers from WhatsApp, Telegram, Facebook Messenger and Instagram chatbots that gives you the ability to control your bots. The app helps you stay in touch with your subscribers, engage in chats after instant notifications, answer questions, and view or change subscriber information. Respond to incoming messages Chat with subscribers of any of your bots from one easy-to-use app. Receive notifications for each new message to instantly engage with new requests and respond quickly. You can include emoji in the message body to add color to your message. View message history and subscriber information to use a personalized approach for each customer. Information syncs quickly across all devices. View the number of unread messages and filter chats by status: all, open, closed. Manage chatbot subscribers Manage Subscriber Information - change variable values and assign tags as soon as you receive new data about your subscribers. View detailed information about each subscriber: their status, subscription date and time, avatar, and variables and tags. View statistics for all your bots: number of subscribers, the number of messages sent and received. You can also start and stop the bot's auto-replies for subscribers, and also remove subscribers from the list. Manage Account View information on your SendPulse chatbot subscription plan and your number of bot subscribers. Change the application language and contact SendPulse support with one click.

About

respond.io

Manage customer conversations from multiple messaging channels in one unified inbox. Empower your team with AI-assisted replies, real-time updates, and contact management to enhance marketing, sales, and support efforts.

Highlights
  • Unified inbox for all channels
  • Team collaboration on conversations
  • AI-assisted replies and translation
  • Real-time message notifications
  • Contact management and updates
  • Spam message filtering
Features
Read full description

Connect with customers anytime, anywhere with the respond.io mobile app. Respond.io is a customer conversation platform where human teams and AI Agents manage WhatsApp, Instagram, TikTok, voice, and email conversations — all from one inbox, on your phone. Key features: - Unified inbox: See every WhatsApp, Instagram, TikTok, and email conversation in one inbox, alongside your team. - AI Agents: Let AI Agents answer, qualify, and hand off conversations to your team the moment a human needs to step in — with the full conversation history carried over. - Team collaboration: Assign or reassign conversations to Agents or AI Agents, add internal comments for context, and see AI-generated conversation summaries and closing notes automatically. - Calls: Answer and return voice calls in the same thread as your chats — for your team, and your AI Agents. - Reply with AI Assist: Draft accurate replies and translate conversations in real time, so language differences don't slow down a response. - Lifecycle stages: Move a contact through Lifecycle stages — New Lead, Hot Lead, Customer, and more — right from the conversation, so pipeline progress stays current wherever your team is. - Real-time updates: Get instant notifications for new messages, so you can respond quickly and keep conversations moving, wherever you are. - Add & update contacts: Add new contacts on the spot and keep existing contact data current, so every reply is based on accurate information. - Spam management: Block spam automatically, so your inbox only shows genuine conversations. Download the respond.io mobile app to keep every conversation — and every deal — moving, wherever your team is. New to respond.io? Sign up for an account on desktop to get started.

Screenshots

SendPulse Chatbots4 screens
respond.io4 screens

Verdict

The call

The clearest difference is rating: SendPulse Chatbots at 4.7 against respond.io's 4.2. SendPulse Chatbots also leads on review sentiment (31% vs 0%) and ratings volume (107 vs 15). respond.io's advantage is update cadence (every 9 days vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SendPulse Chatbots holds the better App Store score, 4.7 against 4.2. That said, the two scores are not equally well evidenced: SendPulse Chatbots has 107 ratings behind it against 15, so its average is the more settled of the two. Written reviews point the same way: 31% of SendPulse Chatbots's written reviews are positive against 0% of respond.io's.

UpkeepUpdate frequency

SendPulse Chatbots ships an update monthly, respond.io every 9 days. The most recent releases landed on September 9, 2026 and September 3, 2026 respectively.

Scorecard4 real differences · 6 level
SendPulse Chatbots versus respond.io: the parameters behind the verdict, then further details
ParameterSendPulse Chatbotsrespond.io
PriceFreeFree
Rating4.7 (107 ratings) — better4.2 (15 ratings)
Positive reviews31.3% of reviews — better0.0% of reviews
Number of ratings107 — better15
Update frequencyMonthlyEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size32 MB98 MB
Age rating4+4+
DeveloperSendPulse IncRocketbots

Customer experience

SendPulse Chatbots

All ratings107 ratings
Positive90.7%
Neutral1.9%
Negative7.5%
Written reviews32 reviews
Positive31.3%
Neutral15.6%
Negative53.1%

respond.io

All ratings15 ratings
Positive86.7%
Neutral0.0%
Negative13.3%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

SendPulse Chatbots

No in-app purchases

None

respond.io

No in-app purchases

Questions

Is SendPulse Chatbots free?
SendPulse Chatbots is free to download, with no in-app purchases.
Is respond.io free?
respond.io is free to download, with no in-app purchases.
Which has better reviews, SendPulse Chatbots or respond.io?
SendPulse Chatbots is rated higher. SendPulse Chatbots averages 4.7 out of 5 from 107 ratings, while respond.io averages 4.2 from 15 ratings.
Do SendPulse Chatbots or respond.io have ads?
Neither SendPulse Chatbots nor respond.io shows ads.
Which is updated more often, SendPulse Chatbots or respond.io?
SendPulse Chatbots ships an update monthly, and respond.io every 9 days. Most recently, SendPulse Chatbots was updated on September 9, 2026 and respond.io on September 3, 2026.

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