Comparison

SendPulse Chatbots vs Kommo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SendPulse Chatbots

Manage conversations from multiple chatbot platforms like WhatsApp, Telegram, Facebook Messenger, and Instagram in one app. Stay connected with subscribers, respond instantly to messages, and manage subscriber information for a personalized approach. Track bot performance with key statistics.

Highlights
  • Multi-platform chat management
  • Instant message notifications
  • Subscriber information management
  • Chat filtering by status
  • Bot auto-reply control
  • Chatbot statistics
Features
Read full description

SendPulse ChatBots is a mobile version of chats with subscribers from WhatsApp, Telegram, Facebook Messenger and Instagram chatbots that gives you the ability to control your bots. The app helps you stay in touch with your subscribers, engage in chats after instant notifications, answer questions, and view or change subscriber information. Respond to incoming messages Chat with subscribers of any of your bots from one easy-to-use app. Receive notifications for each new message to instantly engage with new requests and respond quickly. You can include emoji in the message body to add color to your message. View message history and subscriber information to use a personalized approach for each customer. Information syncs quickly across all devices. View the number of unread messages and filter chats by status: all, open, closed. Manage chatbot subscribers Manage Subscriber Information - change variable values and assign tags as soon as you receive new data about your subscribers. View detailed information about each subscriber: their status, subscription date and time, avatar, and variables and tags. View statistics for all your bots: number of subscribers, the number of messages sent and received. You can also start and stop the bot's auto-replies for subscribers, and also remove subscribers from the list. Manage Account View information on your SendPulse chatbot subscription plan and your number of bot subscribers. Change the application language and contact SendPulse support with one click.

About

Kommo

This CRM system helps small businesses boost sales by integrating messaging, email, and calls. Manage your sales pipeline, automate tasks, and track team performance from your mobile device.

Highlights
  • Messenger, email, and call integration
  • Live customizable sales dashboard
  • Automation tools (salesbot, templates)
  • Lead generation via business card scanning
  • Mobile sales pipeline management
  • Team performance monitoring
Features
Read full description

Kommo is the world's first messenger-based CRM system, designed to help small businesses take their sales to a different level. Our mobile app is seamlessly integrated with the desktop version and gives you access to your sales tools straight from your phone, providing a unified CRM experience that keeps you connected wherever you are. Unleash the power of messaging Seamlessly connect with your customers through messengers, emails, and calls, all from a single app. Stay ahead with analytics Monitor your sales, tasks, team performance and more from anywhere with the customizable live Dashboard. Automate and thrive Streamline your processes with automation tools like salesbot, templates and digital pipeline. Save time and focus on what matters most - growing your business. Increase lead generation Capture leads on the go by scanning business cards, importing your address book, or quickly adding contacts. Never miss a deal with instant lead addition to your pipeline. Sales pipeline at your fingertips Access and manage your sales pipeline from your phone whenever you need to. Log into your account or sign up for a 14-day free trial to effortlessly manage your sales pipeline, navigate performance, and collaborate with your team anytime, anywhere.

Screenshots

SendPulse Chatbots4 screens
Kommo4 screens

Verdict

The call

The clearest difference is review sentiment: Kommo at 85% against SendPulse Chatbots's 31%. Kommo also leads on update cadence (every 10 days vs every 3 weeks). SendPulse Chatbots's advantage is rating (4.7 vs 4.3) and ratings volume (107 vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SendPulse Chatbots holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: SendPulse Chatbots has 107 ratings behind it against 12, so its average is the more settled of the two. Written reviews complicate that: 31% of SendPulse Chatbots's written reviews are positive against 85% of Kommo's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SendPulse Chatbots ships an update every 3 weeks, Kommo every 10 days. The most recent releases landed on October 8, 2026 and October 7, 2026 respectively.

Scorecard4 real differences · 6 level
SendPulse Chatbots versus Kommo: the parameters behind the verdict, then further details
ParameterSendPulse ChatbotsKommo
PriceFreeFree
Rating4.7 (107 ratings) — better4.3 (12 ratings)
Positive reviews31.3% of reviews84.6% of reviews — better
Number of ratings107 — better12
Update frequencyEvery 3 weeksEvery 10 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, Apple Watch
Requires iOS15.1 — better16.0
Further details — not scored
Size32 MB182 MB
Age rating4++4
DeveloperSendPulse IncTerimpol S.A.

Customer experience

SendPulse Chatbots

All ratings107 ratings
Positive90.7%
Neutral1.9%
Negative7.5%
Written reviews32 reviews
Positive31.3%
Neutral15.6%
Negative53.1%

Kommo

All ratings12 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews39 reviews
Positive84.6%
Neutral2.6%
Negative12.8%

In-app purchases

None

SendPulse Chatbots

No in-app purchases

None

Kommo

No in-app purchases

Questions

Is SendPulse Chatbots free?
SendPulse Chatbots is free to download, with no in-app purchases.
Is Kommo free?
Kommo is free to download, with no in-app purchases.
Which has better reviews, SendPulse Chatbots or Kommo?
SendPulse Chatbots is rated higher. SendPulse Chatbots averages 4.7 out of 5 from 107 ratings, while Kommo averages 4.3 from 12 ratings.
Do SendPulse Chatbots or Kommo have ads?
Neither SendPulse Chatbots nor Kommo shows ads.
Which is updated more often, SendPulse Chatbots or Kommo?
SendPulse Chatbots ships an update every 3 weeks, and Kommo every 10 days. Most recently, SendPulse Chatbots was updated on October 8, 2026 and Kommo on October 7, 2026.

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