RVChat vs CLICK IT CARE

Connect with your online ​RV shoppers who reach out via chat, SMS​ ​text or even Facebook Messenger. The top-performing chat provider has released the absolute​ ​best chat app in the ​RV industry. This live chat app is incredibly robust and puts a powerful​ ​communication tool​ ​in the hands of dealer staff.​ ​It has been custom engineered for iPhone and iPod Touch to harness the power of SignalR​ ​technology, with all the key functions of the desktop chat operator console. It includes a​ ​detailed chat screen, pre-written responses, comprehensive lead info​ ​screen that pushes​ ​information to CRM and email, and a view of current visitors on the dealer website. Live chat​ ​operators can specify their hours of availability, and we also include visitor tracking and history​ ​pages, as well as mobile app chat statistics and analytics.​ ​Users can​ ​swipe and tap to interact with website visitors. The app is very customizable for​ ​operator preferences, and puts powerful ​RVChat tools like an extensive knowledge​ ​base, and even emojis at the operator’s fingertips. Pre-written scripts are organized into​ ​logical categories for​ ​quick access and easily selected to insert into the conversation. Powerful​ ​monitoring tools allow the operator to see key details about guests, including location, IP​ ​address, country flag, icon for browser type, number of pages visited, and even an icon to​ ​indicate if the visitor is​ ​returning.​ Keep all your chat conversations at your fingertips with full details, and track basic statistics​ ​and analytics on the move.​ ​All the lead features of the desktop and browser chat consoles have been built in. Auto​ ​capture of email addresses and phone numbers is included,​ ​as well as the ability to submit a​ ​lead into CRM, email, and SMS notifications. The app monitors chat requests even when it is​ ​not running, and is compatible with iPhone 5s and newer devices running iOS 10 or later.​​

The app provides a portal for users to: • Schedule Appointments • View Special Offers • Start a Chat for any questions they have • View Services in their Maintenance Plan (where applicable) • Utilize the Digital Glovebox • And update contact information when needed. It's your one-stop shop for all your automotive needs.