Sylacauga Utilities Board vs SAMPL.App

Sylacauga Utilities Board recently announced the release of the company’s phone app called Mobile Customer Access (MCA). This phone application builds on the customer’s ability to access their account 24 hours a day, seven days per week, 365 days per year. In the past, utility customers could view balance information, make a payment, view statement and payment history, view usage graphs and access all their accounts at one time. With this the new release, utility customers will have access to many additional enhancements such as payment arrangement balances, programs they are enrolled in, enhanced usage graph, ability to sign up for notifications, report outages, view the utility outage map (if available), view the utility contact information, and view a message from the utility as they log into the app. The customer can even log into the application with a touch of their finger or facial recognition by setting up biometric login.

The SAMPL App is a digital tool that stores and manages information about research samples and connects directly to the SAMPL Shelf. Users can add new samples, assign them unique IDs, choose storage compartments, and upload details such as material type, processor, analyst, and images. The app allows quick searching and filtering, shows which compartments are occupied, and helps locate samples by highlighting their position on a grid. When a sample is selected, the app also sends the compartment number to the shelf’s LCD screen, making retrieval fast and error-free.