Click for Desoutter vs Remote PLC

'Click for Desoutter' app will be used by Desoutter's customers for raising any breakdown complaints to Desoutters' Service Engineers Customers will be verified and onboarded by the coordinator. If they are existing customers the mobile number given in visitor profile is validated and will be onboarded automatically. Users can go through the product details and raise a query as a visitor. Service Engineers receives push notification when the call is created by the customers and for subsequent actions by the service Engineers to resolve the issue, and each action is recorded in the app. The app is in conversational style and every action have notification triggered to relevant stakeholders. Also this has provisions for escalation.

Remote PLC is an application for real time monitoring and control for the CLICK and CLICK PLUS Programmable Control product lines offered by Automationdirect.com. For this app to function as designed, a CLICK PLC with ethernet or Bluetooth support is required. The Remote PLC app offers a quick method of connecting to a PLC to view and edit values in the PLC registers, as well as check the PLC project information, including the Error logs. Main Features: -Multiple Level User Accounts. Once connected, the authorized users can view and edit Monitor Windows based on their permission levels setup in the project file. -Custom Monitor windows can be created and stored to the PLC using the CLICK Programming software version 3.60 or later. Monitor Window access can be based on the user permissions. - Monitor and edit designated discrete and integer values within the PLC. Timer / Counter values can easily be viewed and edited. - PLC type and status, such as PLC Error Logs, scan times (Min and Max), as well as Project file information. Requirements: • All current CLICK and CLICK PLUS PLCs with ethernet/Bluetooth support the Remote PLC app. • The PLC must be using firmware Version 3.60 or later. • CLICK Programming Software Version 3.60 or later is required to program and configure the PLC to support the Remote PLC App. • The CPU must have compatible network settings with the device running the Remote PLC App.