XpRep CRM vs Grasp Inbox
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
XpRep CRM
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The simplest and most cost-effective way to enable Field Sales Staff and Managers. Reduce admin, improve process, and serve customers better
Grasp Inbox
This AI-powered cloud application consolidates customer service channels like WhatsApp, Instagram, Messenger, email, live chat, and chatbots into one platform. It enables real-time conversations from static emails and provides tools to manage and respond to customer inquiries on the go.
- AI-powered customer service
- Unified messaging across channels
- Real-time conversation capabilities
- Manage support tickets and inquiries
- Mobile access for on-the-go support
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Grasp is the all-in-one, A.I. powered customer service application in the cloud. A single app to quickly connect to customers via Whatsapp, Instagram, Messenger, email, live chat and chatbot; wherever, whenever. With the software’s unique hybrid messaging features, static emails can become a real-time conversation for a truly fluid and responsiveness support experience that will surprise you. Easy to install, and simple to use, it’s the application of choice for companies of all sizes. For improved efficiency, responsiveness and customer satisfaction, download the app on your mobile device. Grasp for iOS offers the following capabilities: - Access to all support tickets and conversations in your Grasp account - Ability to manage, update and respond to customer enquiries - Help your customers on the go!
Screenshots
Verdict
The clearest difference is iOS requirement: Grasp Inbox at 13.0 against XpRep CRM's 15.6. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
XpRep CRM ships an update every 6 weeks, Grasp Inbox every 2 months. The most recent releases landed on September 30, 2026 and September 17, 2026 respectively.
| Parameter | XpRep CRM | Grasp Inbox |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.0 (1 ratings) — better |
| Number of ratings | — | 1 — better |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 48 MB | 15 MB |
| Age rating | 4+ | 4+ |
| Developer | Geo Rep (Pty) Ltd | Casengo B.V. |
In-app purchases
XpRep CRM
No in-app purchases
Grasp Inbox
No in-app purchases
