ControlOne Mobile vs EDC's Pocket Tech

The ControlOne Mobile app connects mobile devices to ControlOne’s zero-trust secure networks. Not a ControlOne user? Reach out to Cytracom to learn more. ControlOne is the premier SASE platform, providing a zero-trust, secure access solution that eliminates legacy VPNs and securely connects employees no matter where they work or what device they use. The ControlOne Mobile app enables iOS devices to connect seamlessly to ControlOne’s secure networks. Rest assured, your mobile devices are protected by enterprise-grade firewall protection and content filtering policies, regardless of the wireless carrier or WiFi network used. ControlOne ensures always-on connectivity and prevents lateral attack vulnerabilities, protecting every user, device, and application, no matter where work takes them. Always Connected. Always Secured. With a vast range of features and functionalities, ControlOne is the ultimate software-defined solution for secure connectivity and includes: • Always Connected, Always Secured ‣ Enjoy firewall protection, content filtering, and zero-trust network access without having to manage software or follow complex instructions based on where you are physically working, and enjoy the same protection and work environment no matter where you go. • Zero-Trust Network Access Only secure, trusted devices are allowed access to network resources. • Identity-Based Networking ‣ Deploy security policies and provide network access based on users, not devices. • Device Posture Policies and Compliance Check ‣ Utilize policies to enforce least-privileged access and keep sensitive data secured. Verify compliance with powerful audit-ready reporting. • Intrusion Prevention ‣ Continuously monitor your network for malicious activity and execute actions for prevention. • Web and DNS Filtering ‣ Control what users can access on company-managed networks to block suspicious or potentially dangerous websites. Take advantage of ControlOne across all your favorite devices while on the go, confident that your security is consistent and persistent. Additional Notes: • Use of the app requires subscription access to a ControlOne managed network, provided through a Managed Services Provider. If you would like assistance identifying a provider, please reach out to partner@cytracom.com -- Cytracom's Privacy Policy: https://www.cytracom.com/legal/privacy-policy Terms of Service: https://www.cytracom.com/legal For information about software and data security compliance including SOC 2 Type 2, please visit: https://trust.cytracom.com/

EDC's Pocket Tech puts your IT help desk in your pocket. Describe an IT problem in your own words, by typing or just by talking, and get clear, step-by-step troubleshooting right away. If the problem needs a human technician, the app opens a support ticket with the EDC help desk for you, with the full context of what you already tried. TWO WAYS TO GET HELP Text chat. Type your question and work through it at your own pace. Attach a photo or screenshot when something is easier to show than to explain like an error message, a cable, a blinking light on a router. Voice. Tap once and just talk. Hands-free and conversational, so you can follow along while you're actually at the machine or holding the printer tray open. WHAT IT CAN HELP WITH - Wi-Fi and network connectivity - Email and calendar problems - Printing and scanning - Passwords and account access - Software that won't launch, update, or behave - Slow computers and startup problems - Phones, tablets, and mobile setup WHEN YOU NEED A PERSON Some things can't be fixed over chat: hardware failures, physical damage, anything needing hands on the equipment or admin access. When that happens, Pocket Tech creates a support ticket for you and emails you the confirmation. Your technician gets the whole conversation, so you don't have to start over. BUILT FOR BUSINESSES WE SUPPORT Pocket Tech is for staff at businesses with a managed-services agreement with Enterprise Data Concepts. Sign in with your work email and we'll email you a one-time code. No new password to remember, and nothing to set up. If your email isn't recognized, give us a call and we'll get you added. PRIVACY No ads, no tracking, and no analytics SDKs. Pocket Tech collects what it needs to answer your question and open your ticket, and nothing else. Full details: https://edcnow.com/edc-pocket-tech-privacy-policy/