Brevo Phone vs Twilio Flex
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Brevo Phone
Manage all your business calls from a single cloud-based platform. This app provides a dedicated business phone number for your iPhone, allowing you to make and receive calls globally. Access customer contact information and call history seamlessly.
- Cloud-based business phone system
- Dedicated business phone number
- Make and receive international calls
- Access call history
- Integrated contact management
- 360-degree customer view
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Introducing Brevo Phone, the cloud-based phone system for businesses. With Brevo, you can say goodbye to separate tools and manage all your phone calls in one place. Brevo Phone's iOS app is the perfect tool for businesses that need to stay connected with their customers at all times. Whether you're in the office or on the go, you can make and receive business calls from anywhere, anytime. Getting started with Brevo Phone is easy. Create a free business phone number in just a few clicks and start making calls right away. With Brevo Phone, you can access all your contact and lead information in one place, giving you a 360-degree view of your customers. And with automatic updates to contact information and calling history, you'll never have to worry about missing an important detail. Your Business Phone Number on Your iPhone Be available for your business contacts, without the need of a separate phone Make and Receive International Calls Reach your international clients without the worry of high call rates Your Business’ Call History, All in One Place Access your teams recent call activity, all from your phone Your Business Contacts, Accessible in One Click Access your Business intelligence on the go - all your contacts are stored in Sendinblue Phone Try Brevo Phone today and start making phone calls in minutes. With Brevo Phone, you can stay connected with your customers no matter where you are.
Twilio Flex
This app extends your contact center to mobile devices, enabling customer-facing teams to access shared customer data and AI features. It facilitates compliant omnichannel communications, reduces handle times, and improves visibility for quality management.
- Omnichannel communications
- Shared customer data view
- AI-powered productivity
- Reduced handle time
- Quality management tools
- Mobile interaction analysis
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Flex Mobile extends your Twilio Flex contact center to connect customers with your employees, wherever they are. Flex Mobile unlocks all Twilio Flex functionality to empower customer-facing teams with a shared view of customer data to reduce handle time, AI features to increase productivity, and compliant omnichannel communications on personal devices. Contact center interactions can now be routed to the right employee, wherever they are, to connect employees in the field, in-store, or at local branches to reduce transfer rates and improve visibility by analyzing interactions over mobile devices. Supervisors can use this enhanced visibility to improve quality management on mobile communications and ensure every customer interaction is delivering value. Flex Mobile requires an existing Twilio Flex account.
Screenshots
Verdict
The clearest difference is update cadence: Brevo Phone at every 6 weeks against Twilio Flex's every 3 months. Twilio Flex's advantage is iOS requirement (13.4 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Brevo Phone ships an update every 6 weeks, Twilio Flex every 3 months. Both last shipped on October 30, 2026.
| Parameter | Brevo Phone | Twilio Flex |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.6 (9 ratings) — better |
| Positive reviews | 0.0% of reviews | 0.0% of reviews |
| Number of ratings | — | 9 — better |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 26 MB | 49 MB |
| Age rating | 4+ | 4+ |
| Developer | sendinblue | Twilio, Inc. |
Customer experience
Brevo Phone
Twilio Flex
In-app purchases
Brevo Phone
No in-app purchases
Twilio Flex
No in-app purchases








