Comparison

Brevo Phone vs Twilio Flex

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Brevo Phone

Manage all your business calls from a single cloud-based platform. This app provides a dedicated business phone number for your iPhone, allowing you to make and receive calls globally. Access customer contact information and call history seamlessly.

Highlights
  • Cloud-based business phone system
  • Dedicated business phone number
  • Make and receive international calls
  • Access call history
  • Integrated contact management
  • 360-degree customer view
Features
Read full description

Introducing Brevo Phone, the cloud-based phone system for businesses. With Brevo, you can say goodbye to separate tools and manage all your phone calls in one place. Brevo Phone's iOS app is the perfect tool for businesses that need to stay connected with their customers at all times. Whether you're in the office or on the go, you can make and receive business calls from anywhere, anytime. Getting started with Brevo Phone is easy. Create a free business phone number in just a few clicks and start making calls right away. With Brevo Phone, you can access all your contact and lead information in one place, giving you a 360-degree view of your customers. And with automatic updates to contact information and calling history, you'll never have to worry about missing an important detail. Your Business Phone Number on Your iPhone Be available for your business contacts, without the need of a separate phone Make and Receive International Calls Reach your international clients without the worry of high call rates Your Business’ Call History, All in One Place Access your teams recent call activity, all from your phone Your Business Contacts, Accessible in One Click Access your Business intelligence on the go - all your contacts are stored in Sendinblue Phone Try Brevo Phone today and start making phone calls in minutes. With Brevo Phone, you can stay connected with your customers no matter where you are.

About

Twilio Flex

This app extends your contact center to mobile devices, enabling customer-facing teams to access shared customer data and AI features. It facilitates compliant omnichannel communications, reduces handle times, and improves visibility for quality management.

Highlights
  • Omnichannel communications
  • Shared customer data view
  • AI-powered productivity
  • Reduced handle time
  • Quality management tools
  • Mobile interaction analysis
Features
Read full description

Flex Mobile extends your Twilio Flex contact center to connect customers with your employees, wherever they are. Flex Mobile unlocks all Twilio Flex functionality to empower customer-facing teams with a shared view of customer data to reduce handle time, AI features to increase productivity, and compliant omnichannel communications on personal devices. Contact center interactions can now be routed to the right employee, wherever they are, to connect employees in the field, in-store, or at local branches to reduce transfer rates and improve visibility by analyzing interactions over mobile devices. Supervisors can use this enhanced visibility to improve quality management on mobile communications and ensure every customer interaction is delivering value. Flex Mobile requires an existing Twilio Flex account.

Screenshots

Brevo Phone3 screens
Twilio Flex3 screens

Verdict

The call

The clearest difference is update cadence: Brevo Phone at every 6 weeks against Twilio Flex's every 3 months. Twilio Flex's advantage is iOS requirement (13.4 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Brevo Phone ships an update every 6 weeks, Twilio Flex every 3 months. Both last shipped on October 30, 2026.

Scorecard2 real differences · 8 level
Brevo Phone versus Twilio Flex: the parameters behind the verdict, then further details
ParameterBrevo PhoneTwilio Flex
PriceFreeFree
Rating—4.6 (9 ratings) — better
Positive reviews0.0% of reviews0.0% of reviews
Number of ratings—9 — better
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.4 — better
Further details — not scored
Size26 MB49 MB
Age rating4+4+
DevelopersendinblueTwilio, Inc.

Customer experience

Brevo Phone

Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Twilio Flex

All ratings7 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

Brevo Phone

No in-app purchases

None

Twilio Flex

No in-app purchases

Questions

Is Brevo Phone free?
Brevo Phone is free to download, with no in-app purchases.
Is Twilio Flex free?
Twilio Flex is free to download, with no in-app purchases.
Do Brevo Phone or Twilio Flex have ads?
Neither Brevo Phone nor Twilio Flex shows ads.
Which is updated more often, Brevo Phone or Twilio Flex?
Brevo Phone ships an update every 6 weeks, and Twilio Flex every 3 months. Most recently, Brevo Phone was updated on October 30, 2026 and Twilio Flex on October 30, 2026.

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