RSA Authenticator (SecurID) vs Prime Comms
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RSA Authenticator (SecurID)
This app provides multi-factor authentication for enterprises, offering passwordless security through device-bound passkeys. It supports various authentication methods like OTP, biometrics, and push notifications to secure digital access.
- Multi-Factor Authentication (MFA)
- Passwordless Security with Passkeys
- One-Time Passcodes (OTP)
- Push Notifications
- Biometric Authentication
- QR Code Authentication
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RSA Authenticator App Secure your digital life and streamline access with the RSA Authenticator App. Designed for enterprises and highly regulated industries, RSA offers a trusted way to secure authentication regardless of your environment. Multi-Factor Authentication (MFA) Made Easy Protect your accounts with RSA's diverse multi-factor authentication (MFA) options, including one-time passcodes (OTP), QR codes, code matching, push notifications, biometrics, and hardware authenticators for an extra layer of security. RSA provides device-bound passkeys that are seamless and phishing-resistant, ensuring a smooth experience across your apps and services. Passwordless Security, Simplified Forget passwords; use passkeys. Use your device-bound passkey for fast, secure, and frictionless authentication—perfect for organizations looking to reduce risks and boost workforce productivity. Note: Your company must be an RSA customer to use this app. Contact your help desk administrator if you did not receive the information required to register your device. The RSA Authenticator app is an update to the existing SecurID 4.X app and a replacement for SecurID Authenticate 3.9.x app. Please refer to the “What’s New” section on macOS and iOS App Store for further details.
Prime Comms
This app centralizes company updates, AI assistance, and team communication for field employees. It offers secure login, news feeds, video sharing, directory access, and performance insights in a unified mobile experience.
- Biometric secure login
- Company news and alerts
- AI-powered search and voice assistant
- Short-form video sharing
- Internal directory access
- Nearby store discovery
- Performance data visualization
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Prime Comms is an employee communication and field productivity app built for Prime teams. It brings together company updates, AI-powered help, store and market visibility, internal directory access, feedback tools, nearby store discovery, and short-form communication videos in one secure mobile experience. With Prime Comms, team members can: - sign in securely with biometric login - stay up to date with company news, events, alerts, and internal posts - ask questions through AI search and voice assistant experiences - watch and upload short videos, react, and comment - browse directory and support contacts, then call, text, or email directly - find nearby stores on a map and open turn-by-turn directions - view market, store, and personal performance details based on role - submit feedback with screenshots - receive push notifications for important updates Prime Comms is intended for authorized users of the organization. Some features vary by role, store access, and account permissions.
Screenshots
Verdict
The clearest difference is rating: RSA Authenticator (SecurID) at 2.7 against Prime Comms's 1.8. RSA Authenticator (SecurID) also leads on ratings volume (331 vs 18) and chart position (#150 vs unranked). Prime Comms's advantage is update cadence (every 5 days vs every 3 months) and review sentiment (50% vs 27%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RSA Authenticator (SecurID) holds the better App Store score, 2.7 against 1.8. That said, the two scores are not equally well evidenced: RSA Authenticator (SecurID) has 331 ratings behind it against 18, so its average is the more settled of the two. Written reviews complicate that: 27% of RSA Authenticator (SecurID)'s written reviews are positive against 50% of Prime Comms's, so the app with the better star average is not the one people write more warmly about.
RSA Authenticator (SecurID) ships an update every 3 months, Prime Comms every 5 days. The most recent releases landed on October 15, 2026 and October 7, 2026 respectively.
| Parameter | RSA Authenticator (SecurID) | Prime Comms |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (331 ratings) — better | 1.8 (18 ratings) |
| Positive reviews | 26.8% of reviews | 50.0% of reviews — better |
| Number of ratings | 331 — better | 18 |
| Update frequency | Every 3 months | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #150 — better | — |
| Devices | iPhone, Mac | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.5 — better |
| Further details — not scored | ||
| Size | 64 MB | 108 MB |
| Age rating | 4+ | 4+ |
| Developer | RSA Security | Prime Mobile |
Customer experience
RSA Authenticator (SecurID)
Prime Comms
Bugs and requests
RSA Authenticator (SecurID)
Reported bugs
4 issues- App crashes on launch
- Token import/sync issues
- Incompatibility with newer iOS versions
- Incorrect token generation on wrong PIN entry
Requested features
5 requests- Add Apple Watch support
- Implement Face ID/Touch ID authentication
- Allow copying/pasting of token
- Provide option to customize notification sounds
- Add widget for quick token access
Prime Comms
Not enough reviews yet to summarise bugs or requests.
In-app purchases
RSA Authenticator (SecurID)
No in-app purchases
Prime Comms
No in-app purchases
Questions
Is RSA Authenticator (SecurID) free?
Is Prime Comms free?
Which has better reviews, RSA Authenticator (SecurID) or Prime Comms?
Do RSA Authenticator (SecurID) or Prime Comms have ads?
Which is updated more often, RSA Authenticator (SecurID) or Prime Comms?
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