SeeClickFix vs Genasys Protect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
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SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
Genasys Protect
Receive unified emergency alerts from multiple mass notification systems in one place. Get instant, geo-located notifications from local authorities and manage safety for multiple locations.
- Unified alerts from multiple systems
- Instant geo-located notifications
- Multi-location safety management
- Real-time local authority alerts
- Seamless communication
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• Unified Alerts Experience seamless communication by receiving alerts from leading mass notification systems, GP Alert and EVAC, all within a single app. There is no need for multiple apps or installations for different locations or counties – our app consolidates alerts for a unified experience. • Instant Geo-Located Emergency Notifications Receive real-time alerts directly from local authorities to your mobile device without the hassle of logging into multiple emergency platforms. With location services enabled, you can stay informed even while traveling and will automatically receive alerts from partnered areas. • Multi-Location Safety Safeguard your loved ones by effortlessly saving and managing multiple locations within the app.
Screenshots
Verdict
The clearest difference is rating: SeeClickFix at 4.6 against Genasys Protect's 2.6. SeeClickFix also leads on review sentiment (43% vs 9%) and ratings volume (8.3K vs 81). Genasys Protect's advantage is iOS requirement (15.1 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SeeClickFix holds the better App Store score, 4.6 against 2.6. That said, the two scores are not equally well evidenced: SeeClickFix has 8.3K ratings behind it against 81, so its average is the more settled of the two. Written reviews point the same way: 43% of SeeClickFix's written reviews are positive against 9% of Genasys Protect's.
SeeClickFix ships an update every 2 months, Genasys Protect every 5 weeks. The most recent releases landed on October 19, 2026 and October 14, 2026 respectively.
| Parameter | SeeClickFix | Genasys Protect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.3K ratings) — better | 2.6 (81 ratings) |
| Positive reviews | 43.3% of reviews — better | 8.6% of reviews |
| Number of ratings | 8.3K — better | 81 |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 150 MB | 37 MB |
| Age rating | 12+ | 4+ |
| Developer | SeeClickFix | GENASYS |
Customer experience
SeeClickFix
Genasys Protect
User reviews
SeeClickFix
From 8.3K App Store ratingsWhat we love
- 🚀 Efficient reporting
- 👍 Easy to use
- 🚀 Quick response and action
- 🚀 Convenient way to report issues
- 🚀 Immediate notification of location and problems
Room to improve
- 🐛 Buggy app with issues like text scrambling, location inaccuracy, and login problems
- 🔍 Lack of ability to edit or delete submitted reports
- 🔍 Lack of transparency on issue resolution status
- 🔍 Unresponsive city officials who don't address reported issues
- 🔍 App not monitored or maintained properly
Genasys Protect
From 81 App Store ratingsWhat we love
- 👍 Useful for Zonehaven system users
- 👍 Works well on iPhone (for some)
- 👍 Good idea for local info
Room to improve
- 🐛 Unusable on iPad/certain iPhones
- 🐛 Inaccessible start button
- 🐛 Outdated information
- 🐛 Limited zone updates
- 🐛 Not user-friendly
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
Genasys Protect
Reported bugs
10 issues- Start button inaccessible on various devices
- App freezes during setup
- Does not update events promptly
- Information is outdated
- Limited zone updates cause missed alerts
Show 5 moreShow fewer
- Does not save addresses consistently
- Battery drain issue
- Cannot get past notification screen
- Display too large for some screens
- App does not react properly to input
Requested features
6 requests- Update app for all devices
- Update city-level warnings
- Improve UX/UI design
- Ensure real-time emergency propagation
- Allow notification access
Show 1 moreShow fewer
- Save addresses consistently
In-app purchases
SeeClickFix
No in-app purchases
Genasys Protect
No in-app purchases
