Genasys Protect User Reviews

Genasys Protect
Genasys Protect
GENASYS II SPAIN, S.A.U.

Top reviews

useless

does this ever update??????????????????

Clunky app

Our sheriffs department told us to use this app, but my confidence is not very high based on what I see after installing it. It is not designed for mobile phones, is not user-friendly, and it does not give much information to the user to explain exactly how this is going to work.

Watch Duty Much Better app

This app is so limited That it is virtually useless, just get Watch Duty and get real time info for multiple areas

Stopped Using

After I found watch duty, I stopped using this. This is not a user friendly app and it’s surprising it’s being implemented and told to download by county services. I also use twitter alert notifications for the north county fire services, which seems to give really useful information. I would not recommend this app.
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Completely Unusable

Did the developers even test this app before production release? I could not even scroll the splash screen down to get to the green “Start”button… 100% failed on UX… Am I supposed to reverse engineer this app and fix the issue myself?

No updates and no improvements

Unable to even Start app, does not seem to be updated to work with latest iPhone OS or model.

Not very useful

The App updates only the very specific zone(s) of cities that you select. That means a zone two blocks from your house could go under mandatory evacuation, but your zone will show no updates and you’ll get no alert. Why don’t they update with warnings at the city level? I would not my life on this app.
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Can’t get past the first screen

App opens, then doesn’t allow the start button to be high enough on the screen to even touch it. Can’t get it to do anything.

Do not download

If 0 was available that’s what I would give it. Cannot be removed completely. Inly from home screen. Terrible!

Poor QC

Won’t open past start screen. This app is unusable.

GUI Prevents iPad Setup

Updated 2025-01-23:
App works well on iPhone, but initial setup screen is so large that “Start” button is inaccessible to an iPad user!

Bad Download

Page opens to large for iPhone screen such that can not proceed because view off page

Battery Hog

I noticed my iPhone 14 pro battery draining quickly after installing this app. It was accounting for 75% of battery usage. It appears to be doing something in the background about once every minute. Bye bye Genasys!

Very Low End App

The app never saves your address like it stays and the design is like an early 90s app very non user friendly.

Works great!

I have had zero issues with this app whatsoever.

Poorly Designed

Tried several times to download and set up but it freezes and won’t allow me to set up and establish. I cannot speak to its functionality but if this is an indication then don’t bother. WatchDuty is by far superior.

Not a good app

They do not update the events. The updates are 2 to 3 days old.

Dosent work

As soon as I open the app the start button is too far down you can’t even click it to get started.

Doesn’t go past second screen

Needs to be updated to we can go allow notification access

It won’t open

Unknown issues, can’t get past screen requesting notification permissions. Unacceptable for life and death use