Misinformation
We are in the middle of a Hazmat situation in our town. Everyone kept saying to get this app for the most up-to-date information about the situation. We have gotten nothing but misinformation from the app. I just got an alert telling me to evacuate yet I am not in the evacuation area, and nothing has changed. Then it switched my address to an address that is in the evacuation area. I got out of the app and got back in, and it then had my correct address, and started alerting me to evacuate. I called local authorities and they told me I am still outside of the evacuation area. I’m deleting the app. It’s useless.
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LA Co
Worked really well for local evacuation maps this week
Lost location
This app was recommended by our county OES. We are in wildfire season and have a fire within 2 miles of where we live. Genasys keeps losing my location saying “No user position found. Enable location services.” Despite the fact location is set to always and precise. This has happened several times. Every time I have to delete the app, reinstall, and then it works fine for a while.
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useless
does this ever update??????????????????
Clunky app
Our sheriffs department told us to use this app, but my confidence is not very high based on what I see after installing it. It is not designed for mobile phones, is not user-friendly, and it does not give much information to the user to explain exactly how this is going to work.
Watch Duty Much Better app
This app is so limited That it is virtually useless, just get Watch Duty and get real time info for multiple areas
Stopped Using
After I found watch duty, I stopped using this. This is not a user friendly app and it’s surprising it’s being implemented and told to download by county services. I also use twitter alert notifications for the north county fire services, which seems to give really useful information. I would not recommend this app.
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Completely Unusable
Did the developers even test this app before production release? I could not even scroll the splash screen down to get to the green “Start”button… 100% failed on UX… Am I supposed to reverse engineer this app and fix the issue myself?
No updates and no improvements
Unable to even Start app, does not seem to be updated to work with latest iPhone OS or model.
Not very useful
The App updates only the very specific zone(s) of cities that you select. That means a zone two blocks from your house could go under mandatory evacuation, but your zone will show no updates and you’ll get no alert. Why don’t they update with warnings at the city level? I would not my life on this app.
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Can’t get past the first screen
App opens, then doesn’t allow the start button to be high enough on the screen to even touch it. Can’t get it to do anything.
Do not download
If 0 was available that’s what I would give it. Cannot be removed completely. Inly from home screen. Terrible!
Poor QC
Won’t open past start screen. This app is unusable.
GUI Prevents iPad Setup
Updated 2025-01-23:
App works well on iPhone, but initial setup screen is so large that “Start” button is inaccessible to an iPad user!
App works well on iPhone, but initial setup screen is so large that “Start” button is inaccessible to an iPad user!
Bad Download
Page opens to large for iPhone screen such that can not proceed because view off page
Battery Hog
I noticed my iPhone 14 pro battery draining quickly after installing this app. It was accounting for 75% of battery usage. It appears to be doing something in the background about once every minute. Bye bye Genasys!
Very Low End App
The app never saves your address like it stays and the design is like an early 90s app very non user friendly.
Works great!
I have had zero issues with this app whatsoever.
Poorly Designed
Tried several times to download and set up but it freezes and won’t allow me to set up and establish. I cannot speak to its functionality but if this is an indication then don’t bother. WatchDuty is by far superior.
Not a good app
They do not update the events. The updates are 2 to 3 days old.
