Get It Done San Diego

Get It Done San Diego

by City of San Diego

160 ratings
97 reviews
Free

Details

  • Released
  • Updated
  • May 20, 2016
  • August 4, 2026

Features

Get It Done San Diego screenshot #1 for iPhone
Get It Done San Diego screenshot #2 for iPhone
Get It Done San Diego screenshot #3 for iPhone
Get It Done San Diego screenshot #4 for iPhone
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About

Report non-emergency issues like potholes and graffiti directly to the City of San Diego. Users can submit photos with location data to track the progress of their reports.

Report non-emergency problems
Submit photos with location
Connect to city work tracking
Track problem reports
Improve neighborhood
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What users say

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What's New in Get It Done San Diego

7.1.6

August 4, 2026

UI Improvements Stability Improvements

User reviews

App works but response is horrid

The city created this for non emergency but won’t sent anyone out for mass trash and takes forever to address abandoned vehicles, homeless encampments, graffiti, or even plant overgrowth that’s a fire hazard. Reported for months and things rarely ever get done and the reports are frequently closed. This app is a joke. City administration should be ashamed. Do better San Diego.
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Sigh. Doesn’t work.

Just tried opening it to report yet another homeless encampment and I got a server error on their end. I guess it doesn’t like the new iPhone17?

New version, easier to use

The latest version requires fewer screens to make reports and is easier to use. Looks and feels more modern. Some issues resolved right away while others take some time (unfortunately).

Get nothing done

This app is a pacifier to make the powerless feel like they’ve done something about an issue. Your reports will sit for months. One of mine sat for a literal year.

Terrible Update

Today’s updates make the usability much worse. Very difficult to find functions. Many sections are either not labeled or are difficult to find.

Developer apps

User experience

🐞

Reported Bugs

11 issues

App crashes when submitting photos

Bug

Auto-location changes address to wrong location

Bug

App freezes after selecting city

Bug

Error code 401 preventing app access

Bug

Map moves user to wrong location

Bug

Difficult navigation interface

Bug

Overlapping form fields

Bug

App redirects to website instead of completing in-app

Bug

Reports automatically close seconds after submission

Bug

App becomes non-functional after updates

Bug

Duplicate parking violation reports appearing simultaneously

Bug

Requested Features

11 requests

Manual address entry option instead of auto-location

Feature

Ability to edit submitted reports

Feature

Ability to delete submitted reports

Feature

Option to cancel reports if issue resolves itself

Feature

Remember last location for faster future reports

Feature

iOS swipe-back gesture support

Feature

Hamburger menu instead of left drawer

Feature

Category for broken irrigation systems

Feature

Account deletion option

Feature

Better UI with modern text entry fields

Feature

Support for unincorporated areas and surrounding cities

Feature

FAQ

What does the Get It Done San Diego app do?

This app is the official tool for reporting non-emergency issues to the City of San Diego. It allows users to report problems such as potholes, graffiti, and other maintenance needs directly to the city's work tracking system.

How do I report a problem using the app?

You can report a problem by taking a photo of the issue and uploading it through the app. The app automatically includes information about where the photo was taken, streamlining the reporting process.

Is there a cost to use Get It Done San Diego?

No, the Get It Done San Diego app is completely free to download and use. There are no in-app purchases or advertisements associated with the application.

What kind of problems can I report?

You can report various non-emergency problems within the City of San Diego, including issues like potholes, graffiti, damaged street signs, or other public infrastructure concerns.

How does the app help improve my neighborhood?

By providing a direct and efficient way to report problems, the app helps the City of San Diego address issues more quickly. This participation contributes to making San Diego neighborhoods a better place for everyone.