Get It Done San Diego

Get It Done San Diego

by City of San Diego

160 ratings
93 reviews
Free

Details

  • Released
  • Updated
  • May 20, 2016
  • August 4, 2026

Features

Get It Done San Diego screenshot #1 for iPhone
Get It Done San Diego screenshot #2 for iPhone
Get It Done San Diego screenshot #3 for iPhone
Get It Done San Diego screenshot #4 for iPhone
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About

Report non-emergency issues like potholes and graffiti directly to the City of San Diego. Users can submit photos with location data to track the progress of their reports.

Report non-emergency problems
Submit photos with location
Connect to city work tracking
Track problem reports
Improve neighborhood
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What users say

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+1

What's New in Get It Done San Diego

7.1.6

August 4, 2026

UI Improvements Stability Improvements

User reviews

Terrible Update

Today’s updates make the usability much worse. Very difficult to find functions. Many sections are either not labeled or are difficult to find.

No funciona

Pueden enviar muchos reportes y nunca son atendidos , es absurdo perder el tiempo reportando .

Don’t Get it Done

While the App has its relevance, the actual follow through by the City of San Diego is abismal. Several times I’ve submitted requests just to be ignored. Two recent requests still haven’t been resolved after 7 months for one and 2 months for another. Let alone a request for motorhomes in residential areas. This program is terrible!!!!
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It works, but slow & ineffective

It works, but slow & ineffective. The worst part of it is that the Staff does NOT even “get it done” or quickly fix most of the VERY DANGEROUS problems on City streets & sidewalks that are reported !!!! So, like a bad biz or government Office, they ask “customers” to report bad stuff, but don’t fix the bad stuff. Kinda like a PR stunt or big biz tactic to talk loud but do little…
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No option to delete report, waste of city’s time and resources

Users need to be able to delete reports if they resolve on their own. The wait time for parking issues is always very long, and often the car will move before the city gets to it. The wait is so long because the city will go check on the report and not find the car. Save all of our time and let us delete reports, or mark them as resolved.
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Developer apps

User experience

🐞

Reported Bugs

11 issues

App crashes when submitting photos

Bug

Auto-location changes address to wrong location

Bug

App freezes after selecting city

Bug

Error code 401 preventing app access

Bug

Map moves user to wrong location

Bug

Difficult navigation interface

Bug

Overlapping form fields

Bug

App redirects to website instead of completing in-app

Bug

Reports automatically close seconds after submission

Bug

App becomes non-functional after updates

Bug

Duplicate parking violation reports appearing simultaneously

Bug

Requested Features

11 requests

Manual address entry option instead of auto-location

Feature

Ability to edit submitted reports

Feature

Ability to delete submitted reports

Feature

Option to cancel reports if issue resolves itself

Feature

Remember last location for faster future reports

Feature

iOS swipe-back gesture support

Feature

Hamburger menu instead of left drawer

Feature

Category for broken irrigation systems

Feature

Account deletion option

Feature

Better UI with modern text entry fields

Feature

Support for unincorporated areas and surrounding cities

Feature

FAQ

What does the Get It Done San Diego app do?

This app is the official tool for reporting non-emergency issues to the City of San Diego. It allows users to report problems such as potholes, graffiti, and other maintenance needs directly to the city's work tracking system.

How do I report a problem using the app?

You can report a problem by taking a photo of the issue and uploading it through the app. The app automatically includes information about where the photo was taken, streamlining the reporting process.

Is there a cost to use Get It Done San Diego?

No, the Get It Done San Diego app is completely free to download and use. There are no in-app purchases or advertisements associated with the application.

What kind of problems can I report?

You can report various non-emergency problems within the City of San Diego, including issues like potholes, graffiti, damaged street signs, or other public infrastructure concerns.

How does the app help improve my neighborhood?

By providing a direct and efficient way to report problems, the app helps the City of San Diego address issues more quickly. This participation contributes to making San Diego neighborhoods a better place for everyone.