SeeClickFix vs Tucson 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
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SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
Tucson 311
Report non-emergency local issues like potholes, graffiti, or park maintenance directly to the city government. Track the status of your submitted requests and receive updates. This app connects you to Tucson's resources and services.
- Report non-emergency concerns
- Track request status
- Submit additional information
- Connect to local government resources
- View service requests
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The official Tucson 311 app is designed to provide residents and visitors connection to local government resources and services in the Tucson area. It is an efficient tool for reporting non-emergency concerns like potholes, graffiti, light outages, and park maintenance needs. By submitting and viewing requests through the mobile app, residents can track their reports for updates and provide additional information when needed. Tucson 311 can be reached via phone by dialing 3-1-1 for information and service requests. The Tucson 311 app or calling 3-1-1 is not for emergencies. Please call 9-1-1 if you are having an emergency
Screenshots
Verdict
The clearest difference is ratings volume: SeeClickFix at 8.4K against Tucson 311's 135. SeeClickFix also leads on update cadence (every 2 months vs every 7 months). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SeeClickFix holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: SeeClickFix has 8.4K ratings behind it against 135, so its average is the more settled of the two. Written reviews point the same way: 43% of SeeClickFix's written reviews are positive against 38% of Tucson 311's.
SeeClickFix ships an update every 2 months, Tucson 311 every 7 months. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.
| Parameter | SeeClickFix | Tucson 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.4K ratings) — better | 4.4 (135 ratings) |
| Positive reviews | 43.3% of reviews — better | 37.5% of reviews |
| Number of ratings | 8.4K — better | 135 |
| Update frequency | Every 2 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 150 MB | 145 MB |
| Age rating | 12+ | 12+ |
| Developer | SeeClickFix | City of Tucson |
Customer experience
SeeClickFix
Tucson 311
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
Tucson 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SeeClickFix
No in-app purchases
Tucson 311
No in-app purchases
