Tucson 311

Tucson 311

by City of Tucson

124 ratings
8 reviews
Free

Details

  • Released
  • Updated
  • November 29, 2023
  • August 14, 2026

Features

Tucson 311 screenshot #1 for iPhone
Tucson 311 screenshot #2 for iPhone
Tucson 311 screenshot #3 for iPhone
Tucson 311 screenshot #4 for iPhone
Tucson 311 screenshot #5 for iPhone
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About

Report non-emergency local issues like potholes, graffiti, or park maintenance directly to the city government. Track the status of your submitted requests and receive updates. This app connects you to Tucson's resources and services.

Report non-emergency concerns
Track request status
Submit additional information
Connect to local government resources
View service requests
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What's New in Tucson 311

7.0.0

August 14, 2026

- Language support improvements and translations are available in the mobile app where enabled.

User reviews

Water leak at Pinecrest Park.

A dog faucet is leaking, evidenced by a steady flow of water saturating the area where children play. It is Friday night and the water department says it is a nonemergency. Really? By tomorrow I wonder how much potable water will be lost. I read that Arizona’s access to Colorado River is being curtailed. Our underground reservoirs, with less water in them, could lead to soil subsidence and potential cracks to buildings located above the reservoirs. I will walk my dog to the park over the weekend to monitor the Parks Department “nonemergency” response. Thank you.
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Good idea, very poor implementation

You want citizen input? I don’t think you do. Why require an account to report issues needing your attention. Immediately removed app.

Doesn’t seem to do what it’s supposed to

I submitted a junk vehicle and the complaint was closed immediately and was told to go to the city website for clarification of the closing, I couldn’t find my complaint. No resolution. I submitted a second time, let’s see how this goes.

Ridiculously ineffective

This app does not work, AT ALL. Ridiculous that anyone paid for this app to be developed, much less expecting citizens to use this to effect change. Waste of taxpayer funds. 0/10 do not recommend.

Bad

Homepage it’s nothing in it. It’s a complete blank. It’s literally push a button and figure it out

You’re redirected to multiple pages where they demand all your personal information and if you read terms of services, it says they can sell everything and you have no legal recourse

Developer apps

FAQ

What kind of issues can I report with Tucson 311?

Tucson 311 allows you to report non-emergency concerns such as potholes, graffiti, light outages, and park maintenance needs. It is designed for issues that do not require immediate emergency response.

How can I track my reports in Tucson 311?

Once you submit a request through the Tucson 311 app, you can view your reports and track their status for updates. You can also provide additional information if needed to assist with the resolution.

Is Tucson 311 for emergencies?

No, Tucson 311 is strictly for non-emergency concerns. For any emergency situations, please call 9-1-1 immediately.

What devices does Tucson 311 support?

Currently, Tucson 311 is supported on iPhone devices. The app was last updated on April 24, 2025, with version 6.2.1.

What is the age rating for Tucson 311?

Tucson 311 has an age rating of 12+. This indicates it is suitable for users aged 12 and older.

How often is Tucson 311 updated?

The app was last updated on April 24, 2025, indicating ongoing development and maintenance. The latest version available is 6.2.1.

Does Tucson 311 have ads?

No, Tucson 311 does not contain advertisements. It is a free application provided by the City of Tucson.

What is the user rating for Tucson 311?

Tucson 311 has a strong user rating of 4.4 stars, based on 58 ratings. This suggests a generally positive user experience.