Onebox vs PhoneLynk

Use your Onebox account while on the go with the Onebox app: The completely reimagined Onebox mobile app is here for existing customers! Now fully VoIP-enabled, you can enjoy crystal-clear calls, reliable notifications, and smarter call handling right from your device. This brand new application replaces the legacy Onebox app, offering a refreshed, professional brand experience built for small business users who need smarter control over when and how they take calls. What's New & Improved? - VoIP Calling Within the App: Make and receive calls directly over the internet, no longer needing to rely on carrier calling. - Reliable Push Notifications: Experience consistent and real-time alerts. The new app resolves the broken notification issues present in the legacy app. - Enhanced Contact Management: - Shared Onebox Contacts: Easily import contacts from your device and share them across your multiple Onebox numbers, providing better visibility across all your extensions. This improved system replaces the "Speed Dial" contact feature from the old app. - Flexible Call Handling: Gain smarter control by routing calls to voicemail, an external number, or based on your specific schedules set up in Account Manager. - Granular Call Log Details: Review detailed call logs that specify if calls were forwarded to voicemail, an external number, or answered by another user. - Complete Branding Refresh: Navigate through an intuitive design with a sleek, modern user interface. - Core Business Phone System Features: Continue to manage call forwarding settings, read or listen to voicemail transcriptions and messages, and send and receive text messages using your Onebox number. Your calls will still be answered with a professionally recorded custom greeting and can be directed to any employee, anywhere in the world. The app also includes incoming call settings with easy-to-use menu options for call routing, voicemail, and conferencing. New App: Important Changes The all-new Onebox app is now your dedicated hub for seamless calling and messaging on the go. Here is a summary of key changes in the new Onebox mobile app – for full functionality, please use the web-based account manager. - Faxing: All faxing capabilities, including sending and receiving faxes, are now managed exclusively through your web account manager and unavailable in the mobile app. - Admin User Message Access (Inbox): The ability for admin users to switch between different user inboxes has been removed from the mobile app. You can only view messages for the account you are currently logged into. - Deleted Messages (Trash Folder): When a message is deleted within the app, it is permanently removed from the app. Customers can continue to access deleted messages or recover deleted items, by visiting the Trash folder in your web account manager. - Caller ID Behavior: - Outbound Calls: Will always show your logged-in Onebox number as the Caller ID. - Inbound Calls: Will show the phone number of the person calling you. - Home Screen & Time Zone: The previous "Home Screen" has been removed to simplify navigation. The app's time display is now automatically set by your device's native time zone settings. NOTE: A valid Onebox account is required to use the mobile app. Please note that some features may require additional services. Emergency calling (911) is not available using the Onebox application. CONTACT & SUPPORT Have questions or need support? Please visit our Help Center or contact our support team directly. We’re here to help! TERMS & PRIVACY By using this app, you agree to Onebox's Terms of Use and Privacy Policy.

Upgrade your smartphone to Business Class! Your business deserves a smart dedicated phone number. With PhoneLynk you can create a professional business identity on your smartphone. - Create a more professional image for your small business. - Dramatically reduce the cost of traditional phone systems. - Dedicated business numbers, or port your existing number. - Automated Virtual Receptionist - Transfer calls between employees - Ring multiple phones simultaneously - Create professional voice greetings - Track calls and text messages - Assign employees numbers you control - Call recording and much more PhoneLynk grew out of our need for a phone and texting solution to grow our business. The features we add are those we need along with features our customers request. We needed a way to take control of our phones by separating our personal and professional phone numbers, so that’s exactly what we did. AUTOMATED ATTENDANT! Our Automated Virtual Receptionist greets your customers and transfers them to the appropriate employee or department. For example, press 1 for Sales, press 2 for John Doe, etc. You can record your own professional greeting to showcase your company! EXTENSION NUMBERS FOR EVERY EMPLOYEE! Now you can have one company phone number and assign an extension to each employee. Callers will hear your Automated Attendant recording, but if they know an employee’s extension they can enter it directly, no waiting! RING MULTIPLE EMPLOYEES AT ONCE As a business it’s critical to respond to customers quickly. PhoneLynk allows you to ring multiple phones at once and allow the first available employee to answer. Employees can set themselves to online or offline to indicate when they’re available. Available status can also be scheduled to go into effect automatically! DISTINGUISH BUSINESS AND PERSONAL CALLS It’s easy to differentiate between your personal and business calls on your cellphone! No mix ups or confusion regarding when and how to answer. RECORD PHONE CALLS Now you can record any incoming or outgoing call with the click of a button. No confusing conferencing in a second line or using the speaker phone and a second recorder. Just click the record button and you’re done! AUTOMATIC SPAM CALL BLOCKER Everybody hates getting spam calls from telemarketers and scammers, so PhoneLynk.io refers to a database with thousands of phone numbers reported as spam calls to help prevent you from being bothered by them! UNLIMITED NUMBERS Stop sharing numbers! With PhoneLynk.io you can create as many business phone numbers as needed for about the cost of a latte! KEEP A CALL JOURNAL Each time you place or receive a call you'll be able to enter a memo about that call. This is great for business or for online sales. It's like a mini-contact manager built into your phone! You can easily refer back to your call journal to see what notes you entered after a call! Subscriptions: When subscribing to PhoneLynk via In App Purchase, payment will be charged to your iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period. Charges are monthly, the amount charged will be based on the plan selected. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Service Title: PhoneLynk.io. Service period is monthly and provides access to VOIP services. Terms of service: www.phonelynk.io/terms-of-service Privacy Policy: www.phonelynk.io/privacy-policy