DS cam vs Nucleus InTouch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DS cam
Monitor and receive alerts from your Synology surveillance cameras. Control PTZ, patrols, and lens functions in real-time. Easily filter recordings and manage essential tasks like disabling cameras or deleting snapshots.
- Real-time camera monitoring
- Alert notifications
- PTZ, patrol, and lens control
- Advanced recording filters
- Essential management tasks
- Snapshot management
Read full descriptionHide full description
You must own a Synology NAS or NVR to run this app, and be running the latest Surveillance Station to get the complete set of features. DS cam makes it possible to monitor and receive alert notifications from all your surveillance cameras set up on a Synology DiskStation. Smart features such as PTZ, patrols or lens control allow for perfect control of your cameras in real-time, while advanced filters make it easy to pinpoint any specific event from large lists of recordings. You can even perform all essential management tasks, from disabling a camera to unlocking and deleting a snapshot. Find all detailed features about the app on our website: www.synology.com > Solutions > Surveillance > Surveillance Mobile > Specifications https://www.synology.com/dsm/7.2/software_spec/surveillance_station
Nucleus InTouch
Connect with family members using Nucleus services. Send pictures and notes to your Nucleus Device, and call contacts directly from the app. A Nucleus account is required for full functionality.
- List and call contacts
- Send pictures
- Send notes to Nucleus Device
- Requires Nucleus account
Read full descriptionHide full description
The Nucleus InTouch app allows family members to connect with contacts using Nucleus services. Currently, the app can: * List contacts and call them. * Send pictures to your loved one. * Send notes to the Nucleus Device. A Nucleus account is required to use the app.
Screenshots
Verdict
DS cam and Nucleus InTouch both sit at 3.0 stars, but that hides the real split: 32% of DS cam's written reviews are positive against 14% of Nucleus InTouch's. DS cam also leads on ratings volume (176 vs 13). Nucleus InTouch's advantage is update cadence (every 6 weeks vs every 4 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.0 for DS cam against 3.0 for Nucleus InTouch. That said, the two scores are not equally well evidenced: DS cam has 176 ratings behind it against 13, so its average is the more settled of the two. Written reviews are what separate them: 32% of DS cam's written reviews are positive against 14% of Nucleus InTouch's.
DS cam ships an update every 4 months, Nucleus InTouch every 6 weeks. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.
| Parameter | DS cam | Nucleus InTouch |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (176 ratings) | 3.0 (13 ratings) — better |
| Positive reviews | 32.2% of reviews — better | 14.3% of reviews |
| Number of ratings | 176 — better | 13 |
| Update frequency | Every 4 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 85 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Synology Inc. | CloudTalk LLC |
Customer experience
DS cam
Nucleus InTouch
Bugs and requests
DS cam
Reported bugs
16 issues- Regular app crashing
- Cannot scroll back in timeline without issues
- Event viewer rarely works
- Keeps buffering
- Crashes constantly
Show 11 moreShow fewer
- Battery drain
- Push notifications not reliable
- Cannot click on push notifications
- Cannot download h265 videos
- Notifications missing thumbnails
- Slow login process
- Loses remembered connections
- Slow to connect
- Notifications stopped working
- Crashes iPhone 14 Pro
- Incompatible with older Surveillance Station versions
Requested features
11 requests- Selective motion notifications
- Custom notification sounds
- Ability to categorize alerts
- Live scrubbing on timeline
- Bookmarks and advanced filtering
Show 6 moreShow fewer
- Ability to download h265 videos
- Faster login process
- Ability to retain remembered connections
- Apple TV app
- Dark mode for all screens
- Ability to quickly switch between cameras
Nucleus InTouch
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DS cam
No in-app purchases
Nucleus InTouch
No in-app purchases
Questions
Is DS cam free?
Is Nucleus InTouch free?
Which has better reviews, DS cam or Nucleus InTouch?
Do DS cam or Nucleus InTouch have ads?
Which is updated more often, DS cam or Nucleus InTouch?
Other comparisons
