Comparison

RealVNC Viewer vs TeamViewer QuickSupport

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RealVNC Viewer

Access and control your Mac, Windows, or Linux computers remotely from any device. View your desktop, use your keyboard and mouse, and manage files securely with end-to-end encryption. Sync connections across all your devices for seamless access.

Highlights
  • Instant remote access to computers
  • Control mouse and keyboard remotely
  • End-to-end session encryption
  • Cloud service for easy connection
  • Backup and sync connections
  • Virtual keyboard with advanced keys
  • Bluetooth keyboard support
Features
Read full description

RealVNC® Viewer from RealVNC® gives you instant remote access to your Mac, Windows and Linux computers from anywhere in the world. You can view your computer's desktop, and control its mouse and keyboard as though you were sitting down in front of it. Download RealVNC Connect to each computer you want to control. Then sign in to RealVNC Viewer on your device using your RealVNC account credentials. You'll see your computers automatically appear; simply tap to connect. RealVNC Connect password-protects each computer out-of-the-box. You may need to enter the same user name and password you use to log in to your computer. All sessions are then encrypted end-to-end. During a session, your device's touch screen serves as a trackpad to give you precise control. Drag your finger to move the remote mouse cursor and tap anywhere to left-click (other gestures such as right-click and scroll are explained in-app). As the original inventors of VNC remote access technology, we're confident you'll love what RealVNC Viewer has to offer. If you're still not convinced, check out our reviews! ===Key features=== - Connect with ease via our cloud service to computers running RealVNC Connect. - Backup and sync your connections between all your devices by signing in to RealVNC Viewer on each one. - A scrolling bar above the virtual keyboard includes advanced keys such as Command/Windows. - Support for Bluetooth keyboards. ===Contact=== We’d love to hear from you: iphone-support@realvnc.com twitter.com/RealVNC facebook.com/realvnc Better still, leave us a review!   ===Terms of Use=== https://static.realvnc.com/media/documents/RealVNCServicesTCs.pdf ===Trademarks=== RealVNC and VNC are trademarks of RealVNC Limited and are protected by trademark registrations and/or pending trademark applications in the European Union, United States of America and other jurisdictions. Protected by UK patents 2481870, 2479756; US patent 8760366; EU patent 2652951.

About

TeamViewer QuickSupport

This app allows trusted remote partners to connect to your iPhone or iPad to provide IT support, transfer files, and communicate via chat. It offers features like dark mode, screen rotation, and user verification for secure connections.

Highlights
  • Remote IT support
  • File transfer
  • Chat communication
  • Dark mode
  • Screen rotation
  • User verification
  • Session codes
Read full description

WHAT’S NEW: • Full control over sessions To allow your partner to connect to your device, simply enter the code they provided into the ‘Join Session’ box. You control access to your device and end the session whenever you choose. • Easy for your eyes and your battery You asked, we listened. QuickSupport now features dark mode for a more comfortable experience and better battery life. • Rotate your screen with ease Vertical or horizontal — the app adapts seamlessly to your preferred orientation. • Get onboard quickly Discover all the new UI features with our guided tour, making it easy to get started. • Improved transparency Connect only with users you trust. The app will provide you with user details, such as name, email, country, and license type, so you can verify the identity before granting access to your device. The QuickSupport app by TeamViewer allows you to get instant IT support for your iPhone or iPad. In just a few easy steps, QuickSupport enables your trusted remote partner to connect to your device to: • provide IT support • transfer files back and forth • communicate with you via chat • view device information • adjust WIFI settings, and much more. It can receive connection requests from any device (desktop, web browser or mobile). TeamViewer applies the highest security standards to your connections, ensuring you are always in control of granting access to your device and establishing or ending sessions. To establish a connection to your device, you need to do the following: 1. Open the app on your screen. Connections can't be established if the app is running in the background. 2. Share your ID with your partner or enter a code into the ‘Join Session’ box. 3. Accept the connection request every time. Without your explicit permission, the connection can’t be established. QuickSupport is available to install on any device and model, including Samsung, Nokia, Sony, Huawei, Lenovo, Honeywell, Zebra, Elo, MobileBase, Fujitsu, Philips, Hisense, Doro, TCL and many more. Key features include: • Trusted connections (user account verification) • Session codes for fast connections • Dark mode • Screen rotation • Remote control • Chat • View device information • File transfer • App list (Start/Uninstall apps) • Push and pull Wi-Fi settings • View system diagnostic information • Real-time screenshot of the device • Store confidential information into the device clipboard • Secured connection with 256 Bit AES Session Encoding. Quick startup guide: 1. Your session partner will send you a personal link to the QuickSupport application. Clicking the link will start the app download. 2. Open the QuickSupport app on your device. 3. You will see a prompt to join a session created by your remote partner. 4. When you accept the connection, the remote session will begin. "Information on Optional Access* ● Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access."

Screenshots

RealVNC Viewer4 screens
TeamViewer QuickSupport4 screens

Verdict

The call

The clearest difference is review sentiment: RealVNC Viewer at 72% against TeamViewer QuickSupport's 29%. RealVNC Viewer also leads on rating (4.8 vs 2.9) and iOS requirement (15.0 vs 17.7). TeamViewer QuickSupport's advantage is update cadence (monthly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RealVNC Viewer holds the better App Store score, 4.8 against 2.9. Both are backed by a comparable volume of ratings — 15K and 5.2K respectively. Written reviews point the same way: 72% of RealVNC Viewer's written reviews are positive against 29% of TeamViewer QuickSupport's.

UpkeepUpdate frequency

RealVNC Viewer ships an update every 2 months, TeamViewer QuickSupport monthly. The most recent releases landed on November 3, 2026 and November 1, 2026 respectively.

Scorecard4 real differences · 6 level
RealVNC Viewer versus TeamViewer QuickSupport: the parameters behind the verdict, then further details
ParameterRealVNC ViewerTeamViewer QuickSupport
PriceFreeFree
Rating4.8 (15K ratings) — better2.9 (5.2K ratings)
Positive reviews72.3% of reviews — better28.6% of reviews
Number of ratings15K — better5.2K
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.7
Further details — not scored
Size9 MB67 MB
Age rating4+4+
DeveloperRealVNCTeamViewer Germany GmbH

Customer experience

RealVNC Viewer

All ratings15,340 ratings
Positive94.8%
Neutral2.0%
Negative3.1%
Written reviews1,525 reviews
Positive72.3%
Neutral7.1%
Negative20.7%

TeamViewer QuickSupport

All ratings5,201 ratings
Positive46.3%
Neutral2.9%
Negative50.8%
Written reviews441 reviews
Positive28.6%
Neutral3.6%
Negative67.8%

Bugs and requests

RealVNC Viewer

Reported bugs

4 issues
  • Cursor and screen synchronization issues
  • Incompatibility with certain macOS and iOS versions
  • Frequent disconnections and login problems
  • Keyboard input not working as expected

Requested features

5 requests
  • Add support for audio streaming
  • Improve clipboard and file transfer functionality
  • Provide better multi-monitor support
  • Allow customization of keyboard and mouse controls
  • Implement a true touch-based interface

TeamViewer QuickSupport

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

RealVNC Viewer

No in-app purchases

None

TeamViewer QuickSupport

No in-app purchases

Questions

Is RealVNC Viewer free?
RealVNC Viewer is free to download, with no in-app purchases.
Is TeamViewer QuickSupport free?
TeamViewer QuickSupport is free to download, with no in-app purchases.
Which has better reviews, RealVNC Viewer or TeamViewer QuickSupport?
RealVNC Viewer is rated higher. RealVNC Viewer averages 4.8 out of 5 from 15K ratings, while TeamViewer QuickSupport averages 2.9 from 5.2K ratings.
Do RealVNC Viewer or TeamViewer QuickSupport have ads?
Neither RealVNC Viewer nor TeamViewer QuickSupport shows ads.
Which is updated more often, RealVNC Viewer or TeamViewer QuickSupport?
RealVNC Viewer ships an update every 2 months, and TeamViewer QuickSupport monthly. Most recently, RealVNC Viewer was updated on November 3, 2026 and TeamViewer QuickSupport on November 1, 2026.

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