Resco Mobile CRM vs InSkill

Resco Mobile CRM application allows you to access your CRM data on the go. Connect directly to Microsoft Dynamics CRM, and Salesforce offline/online, or use it to access other CRM and ERP systems. This app boosts the productivity of sales representatives, field service technicians, field agents, managers – all who need mobility while working. Resco Mobile CRM works in online and offline mode, which means you will be able to view/create/delete/modify data whenever you need to, even without an Internet connection. Fully integrated with your phone or tablet, it offers perks like, photo & signature capturing, phone call tracking, route planning, and barcode scanning. Features • Fully offline & online capable • Work with your data in Salesforce offline • Interactive maps that display accounts, contacts, activities and other types of records • Multimedia support (pictures, documents, Iframes, and signatures) • Calendar for scheduling appointments and creating tasks • Adjustable filters and sorting  • Route planner • Option to Run Reports • Multi-language options • Photo & audio capturing • Phone call & email tracking • Barcode & QR code scanner • SharePoint & Dropbox support • MS Exchange & Gmail integration • Encrypted database • Fully customisable via Resco’s configurator • MDM (Mobile Device Management) Already 65,000+ users utilize the professional version of this solution, ranging from small to midsize companies to large international enterprise corporations with thousands of mobile users. Join them, and see how easy it is to find information about your clients, create orders, track phone calls, and more. IMPORTANT: With Resco Mobile CRM, simply log into your MS Dynamics CRM (On-Premise or Online), or Salesforce. You can also connect the app to the Resco CRM server that serves as a Standalone CRM Solution or as middleware between the mobile client and even more CRM and ERP systems. Without the access to your CRM organization, you will be only able to work with the demo database.

InSkill is a world leading platform for creating, managing, and using product-based copilots for complex industrial products. ASK QUESTIONS about assets or products you use and instantly learn from documentation, resources, and procedures. DELIVER EXPERTISE TO INDUSTRIAL WORKERS IN REAL-TIME with the InSkill mobile app. Access the worlds #1 expertise platform and transform your business with real-time data using artificial intelligence. InSkill AI Technicians curate and provide workers with accurate and clear step-by-step instructions to help them solve complicated problems or perform difficult tasks. With InSkill, suppliers of industrial equipment capture and manage their know-how and then make it available to their ecosystem of partners and customers. Product experts can easily train the AI on the go by adding knowledge as they work. They can even include videos or pictures of procedures to aid their colleagues. UPSKILL TECHNICIANS InSkill dramatically improves uptime and productivity by resolving more service and maintenance instances without needing to send a technician on site. The InSkill app makes it possible to easily capture senior technician know-how as they are working. Customer feedback can be crowdsourced to constantly improve and optimize your AI technicians. Use of the InSkill network has been shown to drastically improve first time fix rate and uptime in factories across the globe. PERSONALIZE MACHINE DOCUMENTATION & PROCEDURES Thanks to InSkill’s AI technicians, you are now able to access personalized documentation, guides, procedures, and workflows that are specific to your install. Each AI Technician is equipped to troubleshoot and solve known issues and assist users in typical maintenance or upkeep tasks. BETTER MAINTAIN EQUIPMENT WITH DIGITAL COMPLIANCE InSkill offers powerful compliance tools that allow you to track scheduled maintenance, analyze task time, track parts used, and even validate performance. AI DELIVERS KNOW-HOW WHEN AND HOW YOU NEED IT AI technicians are available 24/7 and equipped to provide guidance that not only suits your particular device setup, but also your specific users. Expertise is delivered in the language that your user speaks and is available to be used offline or in low connectivity environments. STREAMLINE ISSUE ESCALATION When AI technicians encounter something that requires specialized skills to complete, the session is easily escalated or shared with a coworker or with a technician. Details about the machine are readily available including serial number, install configuration, history, device data, and background information. InSkill can automatically integrate with your existing corporate infrastructure to empower users across your organization. KEY FEATURES * Ask Questions about how to use your assets and products * Easy access to your assets and products * QR scanner to quickly capture data from your device * Organize assets into groups or lines * View assets and products from all of your suppliers * Full history of your diagnosis activity and ability to access it at any time * Hand off or escalate sessions * Customize the language for your support * Download resources for offline or low connectivity environments * Easy access to products resources and tasks * View asset configuration, history, and notes. * View device diagnostic data and diagnostic history of a device * Track parts used during a task * Contribute knowledge and train the AI on your product * Integration with common CRM and ticketing systems