Resco Mobile CRM User Reviews

Customer Experience

Positive experience31.1% of reviews
Neutral8.2% of reviews
Negative experience60.7% of reviews

~ Based on 61 written reviews from the US App Store.

Is Resco Mobile CRM Safe?

Resco Mobile CRM does not appear safe based on available data. AppsHunter Safety Score for Resco Mobile CRM is 43/100.

This assessment is based on 78 user ratings, with an App Store average of 1.8/5.

Safety Analysis

19.2% of ratings point to a safe experience
3.8% of ratings suggest some concerns
76.9% of ratings point to a risky experience

~ Based on 78 App Store ratings for Resco Mobile CRM.

Is Resco Mobile CRM Legit?

Resco Mobile CRM appears to be a legitimate app. AppsHunter Legitimacy Score for Resco Mobile CRM is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mobile tech

Worst app for keeping time and making a service ticket. Adding inventory to the ticket takes forever. There are so many steps to do the simplest of things. Syncing is a pain. I wish I could take stars away from this app. Don’t waste your time with it. Coins or build opps is easier to add time and over time all on one page. Uploading photos and seeing past jobs is terrible.
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Prolonged version of service max

After transferring to a different state with the same company I unfortunately had to be switched over to this platform. It isn’t bad, if we was in the early 2000s. Service max is such a user friendly platform and this just seems like it’s a long version of it.

Absolute garbage app

This app needs to be burnt to the ground. It is the absolute biggest pile of garbage to be on a smart phone. I’ve never seen an app made in the past decade that doesn’t have such simple functionality features. I’ve seen 12 year olds produce better functioning apps than this. You’re better off using a pen and paper than this app.
My toaster oven has more innovation.
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Response from developer

Hello, I'm sorry to hear about your bad experience with our app. Most of the time, when app is not working correctly, just a few minor changes in project's configuration can significantly help. Please contact us at https://resconet.atlassian.net/servicedesk/customer/portals and we can discuss possible improvements.

Trash

This App is so bad it has me contemplating quitting and working elsewhere so I will no longer have to use it

Response from developer

Hello, I'm sorry to hear about your bad experience with our app. Most of the time, when app is not working correctly, just a few minor changes in project's configuration can significantly help. Please contact us at https://resconet.atlassian.net/servicedesk/customer/portals and we can discuss possible improvements.

Junk

Worst app ever. Takes forever to sync and hardly even works. If you call them and discuss every issue they will act like nothing is wrong with the app..

Response from developer

Hello, There are multiple ways how to improve the synchronization times and we surely provide good support to all of our customers as many would gladly agree. Please contact us at https://resconet.atlassian.net/servicedesk/customer/portals and we can discuss possible improvements of your application.

Visit by week... Just stop to work.

The app isn't great looking. But complete.

THE tools is used the most, was to see my number of visit by WEEK. Now it's only available by months, quarter or...year! Why?! Just why!

It's stop like this. Never touch the setting.
Try everything to get it back. Not working. Even my IT teams can't help me...

👎
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Trash

Its like having 15 doors that lead into the same room. Gotta walk out of one door just to walk back into the same room thru a different door that leads into the same room u just walked out of.

Response from developer

Hello, We are sorry to hear about your bad user experience with our app. I hope that you will contact us at https://resconet.atlassian.net/servicedesk/customer/portals, so we'll have a chance to resolve your issues and you can join hundreds of our satisfied customers.

Terrible

Terribly slow, doesn’t sync well. Click save and close and it does nothing. I’m on 5G+ with full bars and it doesn’t sync. App is broken as the reviews show.

Response from developer

Hello, there are multiple ways how to make sure sync goes as fast as possible. I hope that you will contact us at https://resconet.atlassian.net/servicedesk/customer/portals, so we'll have a chance to resolve your issues and you can join hundreds of our satisfied customers.

Difficult to use

You have to upload expense receipts 1 at a time and you can’t see the receipts once they are uploaded unless you open each individual note then click on the attachment, so you end up with duplicate receipts because you can’t upload a batch of receipts at one time.

Response from developer

Hello, We are sorry to hear about your bad user experience with our app. It surely is possible to upload multiple attachments at once, it just needs to be configured. I hope that you will contact us at https://resconet.atlassian.net/servicedesk/customer/portals, so we'll have a chance to resolve your issues and you can join hundreds of our satisfied customers.

Terrible

Not user friendly. Only using for work, I ask often when they are switching to a more functional platform! Frustrating to use.

Response from developer

Hello, We are sorry to hear about your bad user experience with our app. I hope that you will contact us at https://resconet.atlassian.net/servicedesk/customer/portals, so we'll have a chance to resolve your issues and you can join hundreds of our satisfied customers.

ACTUAL GARBAGE!

This is actually the worst app ever created. It does even deserve a 1 star rating. I’m using it for work for a company I’m contracting through. This app will literally delete everything you do. Countless times I’ve had to redo everything I’ve just done in an entire day. It’ll sync for an hour and in the process it errors and deletes everything I do. If you are a start up company or you’ve been around the block and are looking for an app that will be reliable…THIS IS NOT THE ONE! It’s insanely hard to log/sign in to…literally takes days to log in. And it’s crazy unreliable! If the person that created this app is reading my review, I hope you know that you have literally only made people’s lives harder and more frustrating. Quit your job and go back to McDonalds because you are obviously not capable of making apps that work.👎🏽👎🏽👎🏽👎🏽👎🏽
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Response from developer

Hello, We are sorry to hear about your bad user experience with our app. I hope that you will contact us at https://resconet.atlassian.net/servicedesk/customer/portals, so we'll have a chance to resolve your issues and you can join hundreds of our satisfied customers.

Garbage

Terrible….absolutely terrible, doesn’t even deserve one star.

Response from developer

Hello, If you experience any issues with our app, please contact us at https://resconet.atlassian.net/servicedesk/customer/portals and we will assist you with anything you need or what troubles you.

HATE THIS APP

THIS APP IS HORRIBLE ALWAYS CRASHES!!! Very user UNFRIENDLY

Response from developer

Hello, Resco Mobile CRM is intended to use with a powerful customization tool Woodford, in which you can customize our app just for your needs. Please contact us on mobilecrm@resco.net so you can provide further feedback and we can also give you trial license so you can create your own organization and configure Resco Mobile CRM as you need. Have a nice day

Works well

Works well for me…primarily with Microsoft’s CRM, but now trying with Salesforce. I presume bad reviews are by people who don’t know what they’re doing. Support is always good, but you may have to wait overnight as they’re based in Europe

Broken after 14.6 update

Keep getting failed to connect error after iOS 14.6 update.

Response from developer

Hello, Please contact us on mobilecrm@resco.net so you can provide further feedback and we can invsetigate your issue if it's still ongoing. Have a nice day

Horrible

This app makes me want to eat my grandmas ashes.

Response from developer

Hello, Resco Mobile CRM is intended to use with a powerful customization tool Woodford, in which you can customize our app just for your needs. Please contact us on mobilecrm@resco.net so you can provide further feedback and we can also give you trial license so you can create your own organization and configure Resco Mobile CRM as you need. Have a nice day

Full of bugs

Could be good but rendered unusable as it’s full of bugs , can’t even add a customer !

I don’t get it!!

I can’t even delete all the preloaded crap! What do you do with it? Can’t seem to customize anything. Pointless

Works pretty we’ll

Saves tons of time works very well

What a great app

Having tried the Microsoft app which was a nightmare this app was up and running for me with 15 minutes of downloading.
I would recommend a public SSL if you are using more than one device as it seems to be quicker than what I tried using a VPN even though the endpoint was the same.
I use this instead of my contacts now as it has all my notes appointments etc in one place.
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