Dynamics 365 Field Service

Dynamics 365 Field Service

by Microsoft Corporation

217 ratings
120 reviews
Free

Details

  • Released
  • Updated
  • May 1, 2020
  • June 16, 2026
Dynamics 365 Field Service screenshot #1 for iPhone
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Dynamics 365 Field Service screenshot #5 for iPhone
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Dynamics 365 Field Service screenshot #7 for iPhone
Dynamics 365 Field Service screenshot #8 for iPhone
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About

Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.

Robust offline capabilities
Periodic data sync
Customizable on Power Apps platform
Access and interact with data
Designed for field service workers
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What users say

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What's New in Dynamics 365 Field Service

13.26062.7

June 16, 2026

Minor updates, bug fixes, and performance improvements.

User reviews

Neanderthal Tech

It was made shortly after discovering fire. EVERYTHING about it is horrendous. When devs do an update to correct bugs it just creates one somewhere else. But this software if you want to absolutely crush your teams morale.

Eine einzige Katastrophe

1 Stern noch zu viel. Ich weiß gar nicht wo ich anfangen soll. Das schlechteste Programm ever. Ich muss es leider benutzen.

Glitching

This app recently updated and is now worse!!! I can’t even put my work orders in progress. If I do get them go into process, when I go to put into complete it now has it in scheduled with no time recorded!!! This is very frustrating and needs to be addressed a.s.a.p.!!!!! Please fix this app!!! Im trying to do my job here!!!!!
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The Worst!

This dire app has made my job ten times more difficult, less efficient, and is causing my phone to overheat and crash. It’s poorly optimised, not fit for purpose, and has destroyed all enjoyment in my job. Who thought this was a good idea?

Doesn’t work offline

I use this app daily with my company because I couldn’t do otherwise. Absolute rubbish, doesn’t work offline, or it seems to be, but then you realise when the signal comes back that you need to restart and fill in every job report you just did. 0 star if possible

Developer apps

User experience

🐞

Reported Bugs

4 issues

Constant login issues and never-ending login loops

Bug

Randomly crashes or resets to home screen

Bug

Syncing and saving errors, lost progress

Bug

Incompatible with certain devices/OSes

Bug

Requested Features

4 requests

Offline mode with full functionality

Feature

Streamlined, intuitive UI designed for field work

Feature

Batch/bulk upload and update capabilities

Feature

Improved performance and stability

Feature

FAQ

What does the Dynamics 365 Field Service app do?

This app is designed for field service workers, allowing them to access and interact with critical data even when they are in remote locations without internet connectivity. It ensures that field service operations can continue smoothly by providing robust offline capabilities and periodic data synchronization with the back office.

What are the key features of this app?

The app's main features include robust offline capabilities, enabling users to work without an internet connection. It also offers periodic data sync to keep the back office informed of ongoing work. Furthermore, it is built on the Microsoft Power Apps platform, allowing for extensive customization of data access for field service workers.

Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of in-app purchases or advertisements, suggesting a free model for accessing its core functionalities.

What kind of devices is this app compatible with?

The app is a mobile application, implying compatibility with smartphones and tablets. As it is built on the Microsoft Power Apps platform, it likely supports both iOS and Android operating systems, though specific compatibility details would need to be confirmed.

How does the offline functionality work?

The app provides robust offline capabilities, meaning field service workers can access and interact with the data they need even when they are in areas with no internet connectivity. This ensures productivity is maintained regardless of location. The data is then synchronized periodically when an internet connection becomes available.