Best Dynamics 365 Field Service Apps

1.7😞(224 ratings)

Free

Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.

What We Love

🚀 Copilot, AI, remote assistant, access to knowledge articles, step-by-step instructions, GPS, offline capability
👍 Looks and feels good, has everything needed to perform as a frontline worker

Room to Improve

🐛 Constant crashes, freezes, and loss of progress
🔍 Difficult to navigate, poor UI/UX, not intuitive
⏱️ Extremely slow, takes forever to load and sync
📶 Doesn't work offline, requires full signal/data
🔋 High battery consumption
🤯 Buggy, glitchy, and unreliable overall

Dynamics 365 for phones by Microsoft Corporation

Strong Contender

4.3😞(5.7K ratings)

Free

This business solution helps professionals engage with customers and stay productive on the go. Update notes, tasks, and records offline or online, arriving prepared for every appointment. It offers tools for managing data and updating status for sales, agents, and supervisors.

What We Love

🚀 Efficient mobile experience
👍 User-friendly interface
🔒 Secure login process
💡 Helpful for field sales reps

Room to Improve

🐛 Frequent crashes and bugs
⏱️ Slow performance and loading times
🔋 High battery consumption
👎 Unintuitive and cumbersome UI

Dynamics 365 Sales by Microsoft Corporation

Sales CRM from Microsoft

Worth Considering

Mobile Field Service D365 V5

4.3😞(803 ratings)

Free

Manage your sales pipeline and customer interactions on the go. Access meeting details, contact information, and take notes directly within the app. Seamlessly integrate with Microsoft Teams for customer meetings and receive timely notifications to stay on top of your deals.

What We Love

👍 Intuitive and easy to use
🚀 Improved performance over previous versions
💡 Useful for model-driven apps

Room to Improve

🐛 Crashes and stability issues
🕰️ Slow data refresh and loading times
🤔 Unintuitive and clunky user interface
🔍 Lacking key functionality (e.g., business card scanning, document management)
💰 Expensive to set up and maintain

More Dynamics 365 Field Service apps to explore

by Dynamics Software AG

Salesforce Field Service

by salesforce.com

Offline-first designReal-time collaborationInventory management

Empower your mobile workforce with a comprehensive field service management solution. Improve issue resolution with offline capabilities, real-time collaboration, and access to critical information. Streamline workflows, manage inventory, and capture proof of service on the go.

Supervise all your tasks

Simplifying dynamic 365 Hiring

FastField: Field Service Forms

Mobile Forms for Field Teams

Create custom forms without technical expertiseDeploy forms to mobile workforce instantlyCollect data in real-time

This app provides mobile access to custom forms, eliminating paper and reducing manual input errors. Create and deploy forms in minutes without technical expertise, collecting richer data in real-time from smartphones and tablets, even offline.

(17K)

free

Field Service - TAQNIX

by 4PS Development B.V.

Execute service repairs and maintenanceEnter hours and used itemsRecord extra costs

This app streamlines service repairs and maintenance for field engineers. It allows for easy entry of hours, used items, extra costs, pictures, documents, and debrief texts, directly integrating with Dynamics NAV 4PS Construct for back-office processing.

Mobile Field Service D365 V4.1

free

by Dynamics Software AG

by PRIORITY SOFTWARE LTD.

Priority Field Service

Last-mile & field operations

Workiz Field Service Software

Schedule. Invoice. Automate

Job management from the fieldReal-time team synchronizationCustomer communication management

Manage field service jobs, customer communications, and daily schedules from anywhere. This app synchronizes with its platform to provide real-time updates for teams and streamline operations for faster job completion and improved customer satisfaction.

Manage Acumatica appointments

(2.2K)

freemium

Offline Field Service

📊 Productivity

Oracle Field Service for EBS

by Oracle America, Inc.

Offline data access and updatesCustomer and task information managementMaterial, time, and expense tracking

This application enables field service technicians to access and update crucial customer, product, and task information offline. It allows for the capture of materials, time, and expense details, along with inventory management, syncing data once connectivity is restored.

Smart Task & Work Management