Dynamics 365 Field Service Reviews: Is It Legit?

Customer Experience

Positive experience4.7% of reviews
Neutral1.6% of reviews
Negative experience93.7% of reviews

~ Based on 127 written reviews from the US App Store.

What users say about Dynamics 365 Field Service

Is Dynamics 365 Field Service Safe?

Dynamics 365 Field Service does not appear safe based on available data. AppsHunter Safety Score for Dynamics 365 Field Service is 37/100.

This assessment is based on 224 user ratings, with an App Store average of 1.7/5.

Safety Analysis

17.4% of ratings point to a safe experience
2.7% of ratings suggest some concerns
79.9% of ratings point to a risky experience

~ Based on 224 App Store ratings for Dynamics 365 Field Service.

Is Dynamics 365 Field Service Legit?

Dynamics 365 Field Service appears to be a legitimate app. AppsHunter Legitimacy Score for Dynamics 365 Field Service is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don’t buy

This is absolutely shocking don’t buy this if your a company it will cause you no end of problems it’s that bad !!
A pigeon would be quicker and work more slick .. -100 if I could score it that stay clear

Dark mode

Add Dark Mode this is Horrible on battery life with all the white

Terrible App. Avoid.

This is a terrible app. It is constantly crashing, slow, too many unwanted steps and unused buttons. Very frustrating.

On site worker

Rubbish app for field employees. Developer has zero sense of UIUX. It made my work even complicated than paper system.

If you are looking for new system,
keep it away.

Junk

Won’t sync properly and safe information and signatures, always getting harassed by supervisor that timesheet is not signed or information is missing.

Abysmal and has seriously harmed my company

The app doesn’t work firstly, it’s slow, hard to use, drains your phone battery and overheats your device, the worst app to use if your a company using employees on the field

365

This app has to be constantly refreshed . Once a booking is saved or completed it will change your hours multiple times until it finally gets it correct. The graph on time cards hasn’t worked in weeks. If a booking is completed but then canceled the hours will still appear on the entry page in time cards . This app is absolutely terrible . For subsistence on the time card entries you have to save it twice for it to save.
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Neanderthal Tech

It was made shortly after discovering fire. EVERYTHING about it is horrendous. When devs do an update to correct bugs it just creates one somewhere else. But this software if you want to absolutely crush your teams morale.

Eine einzige Katastrophe

1 Stern noch zu viel. Ich weiß gar nicht wo ich anfangen soll. Das schlechteste Programm ever. Ich muss es leider benutzen.

Glitching

This app recently updated and is now worse!!! I can’t even put my work orders in progress. If I do get them go into process, when I go to put into complete it now has it in scheduled with no time recorded!!! This is very frustrating and needs to be addressed a.s.a.p.!!!!! Please fix this app!!! Im trying to do my job here!!!!!
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The Worst!

This dire app has made my job ten times more difficult, less efficient, and is causing my phone to overheat and crash. It’s poorly optimised, not fit for purpose, and has destroyed all enjoyment in my job. Who thought this was a good idea?

Doesn’t work offline

I use this app daily with my company because I couldn’t do otherwise. Absolute rubbish, doesn’t work offline, or it seems to be, but then you realise when the signal comes back that you need to restart and fill in every job report you just did. 0 star if possible

Worst App Ever Invented

Absolutely the worst app I’ve ever had to use, app crashes difficult to load have to delete data and cache to use. If you want your company to fail use this app

Absolute rubbish

Don’t waste your time and money

使いづらい

社内の実績入力で使用していますが、読み込みが遅くエラーも多い、測定値が保存されない、そもそもアプリ立ち上げてログインできないなど欠陥だらけです。会社で使用を考えている方はおすすめしません。

Location issues

On the new download iPhone does not have option to allow location on app settings causing my phone to lock me out because it needs location permission to work

365

This is useless app

Completely unusable

Seems to be having compatibility issues with iOS 26.4. Won’t open at all.

Not working

Please fix this app since update to ios 26.4 stop working. Very poor maintenance please update this useless app

Poor

Possibly the worst UI and software, with cumbersome structure , extremely poor.