Dynamics 365 Sales

Dynamics 365 Sales

Sales CRM from Microsoft

795 ratings
32 reviews
Free

Details

  • Released
  • Updated
  • May 4, 2021
  • July 13, 2026
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About

Manage your sales pipeline and customer interactions on the go. Access meeting details, contact information, and take notes directly within the app. Seamlessly integrate with Microsoft Teams for customer meetings and receive timely notifications to stay on top of your deals.

Access meeting info and contact details
Join customer meetings with Microsoft Teams
Take notes and connect to records
Make updates from anywhere
Receive attention notifications
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What users say

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+1

What's New in Dynamics 365 Sales

3.26073.2

July 13, 2026

security and bug fixes

User reviews

Little functionally and then it stopped working

When I am in the field and need my tools, it is critical they work. This app was not spectacular from the start but today it has left me stranded in the field which is unacceptable. When I get to my office I’ll have to contact my IT but this failure costed me money.

Doesn’t work

Useless

No passwordless support

Doesn’t support passwordless sign in. And this a first-party Microsoft app?!

App doesn’t work at all

After opening D365 in mobile browser the app was recommended. There’s not a single opportunity or menu to navigate.

Unusable

Honestly not sure how this app has such a high rating. It looks like it would be useful. I can view an opportunity but barely any information and can’t even see next steps. When looking at Accounts you can’t see contacts or contact information. Lacking a ton of information and not very easy to navigate.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes on launch

Bug

Duplication of future activities

Bug

Connectivity issues with Power BI

Bug

Requested Features

3 requests

Passwordless sign-in support

Feature

Improved reporting and analytics capabilities

Feature

Better integration with Microsoft 365 and other productivity tools

Feature

FAQ

What does the Dynamics 365 Sales app do?

The app is a mobile CRM designed for sales professionals. It allows users to manage their sales pipeline, access customer information, join meetings, take notes, and receive important notifications, all from their mobile device.

What are the key features of the Dynamics 365 Sales app?

Key features include easy access to meeting info and contact details, integration with Microsoft Teams for customer meetings, the ability to take notes and connect them to relevant records, effortless updates from anywhere, and notifications for important actions.

Is the Dynamics 365 Sales app free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases required for its core functionality.

Who is the target audience for this app?

This app is designed for sales professionals who need to manage their deals and customer interactions efficiently while on the move. It aims to keep everything they need at their fingertips to stay on top of their sales activities.

How does this app help with managing sales deals?

The app helps manage sales deals by providing quick access to all relevant information, such as customer details and meeting schedules. Users can make updates, take notes, and receive notifications, ensuring they are always prepared and don't miss opportunities.