Little functionally and then it stopped working
When I am in the field and need my tools, it is critical they work. This app was not spectacular from the start but today it has left me stranded in the field which is unacceptable. When I get to my office I’ll have to contact my IT but this failure costed me money.
Doesn’t work
Useless
No passwordless support
Doesn’t support passwordless sign in. And this a first-party Microsoft app?!
App doesn’t work at all
After opening D365 in mobile browser the app was recommended. There’s not a single opportunity or menu to navigate.
Unusable
Honestly not sure how this app has such a high rating. It looks like it would be useful. I can view an opportunity but barely any information and can’t even see next steps. When looking at Accounts you can’t see contacts or contact information. Lacking a ton of information and not very easy to navigate.
Show more
How did you make it worse?
How you managed to take Dynamics 365 and actively make it a worse user experience I don’t understand. It’s laggy, unintuitive and everything is stupidly huge even with font size and zoom set to make everything as small as possible. You should fire your entire UI team and hire someone who’s actually competent, or at least not a moron.
Show more
Great
My only complaint is I wish I could copy a link and email - the “email link” feature never works.
Slow
This app has improved over time, however the app is far too slow to refresh and does not seem to cache data. The UI is not particularly intuitive and a little clunky.
The opportunity pipeline in list form does not fit the page and the page seems to have a fixed width, therefore I have to export to excel if I want to look carefully at the pipeline.
The online version has some similarities in terms of display issues, which illustrates that the app is merely the a browser in a frame pretending to be an app.
Overall it’s not great. Hubspot works better as an iPad app, but Dynamics is more powerful.
The opportunity pipeline in list form does not fit the page and the page seems to have a fixed width, therefore I have to export to excel if I want to look carefully at the pipeline.
The online version has some similarities in terms of display issues, which illustrates that the app is merely the a browser in a frame pretending to be an app.
Overall it’s not great. Hubspot works better as an iPad app, but Dynamics is more powerful.
Show more
Like stepping back in time.
We currently have been utilizing Zoho to run our business, but started looking at Dynamics 365 products. Every Dynamics app we have come across is like something from 30 years ago that has never been updated. We compared this to our Zoho CRM and it doesn’t have near the functionality and features or as smooth. Not to mention there is no support. You want to modify this you need to go to a Microsoft partner. Our lowest quote was 30k! Just to setup! Zoho did it for free and calls every month just to check up. It seems like Microsoft is completely out of touch with SBM’s and forgot how to make software. I would recommend Microsoft engineers to actually look at your competitors software because this app is decades behind the competition.
Show more
Issue - duplication of future activities
If you push out the due date of any type of activity then the activity is duplicated every day between the Start Date and the new Due Date.
Hard for small companies to get help
We need some basic information about jow to set up but all the providers we could find want big upfront fees and long term expensive subscriptions. It’s creating a failure to launch (again). We have up a couple of years ago and are trying again. It you k ow someone who can give consulting on an hour by hour or day by day basis it would be a huge help.
Show more
Parou de funcionar.
Essa última versão não consegue abrir o hub de vendas. Tormando-a inútil
Reporting and speed
The app is practically unusable. Its far too slow to refresh data. The built in reports are pretty poor. Often struggles to illustrate lines of orders. Have defaulted to use the browser but this should be easier and better to use.
Instável
Aplicativo está apresentando instabilidade e lentidão
Non funziona
Scaricata in sostituzione di Dynamics 365 adesso non funziona nessuna delle due app
This app causes actual pain
Slow response time.
Clutters the calendar with unwanted appointments (if you delete the calendar event you lose the follow up in the app).
Basic useful function like alerts for account changes - non existent
Jitters when working in a spreadsheet OR slides all over the place - never know which you’ll get!
Not intuitive. Painful to use.
The fact that people supposedly work designing this is almost laughable, if it weren’t so sad. Good lord….
Clutters the calendar with unwanted appointments (if you delete the calendar event you lose the follow up in the app).
Basic useful function like alerts for account changes - non existent
Jitters when working in a spreadsheet OR slides all over the place - never know which you’ll get!
Not intuitive. Painful to use.
The fact that people supposedly work designing this is almost laughable, if it weren’t so sad. Good lord….
Show more
Clunky Af
Simply the most clunky CRM Platform I’ve ever used
Su smartphone difficilissima la visualizzazione
Su smartphone molto difficile la visualizzazione
Pushing an app with fewer features
Microsoft wants to EOL the previous app while this sales tool doesn’t even scan a business card, something a million indie devs have in every app. It’s ridiculous to me that accurate OCR from business cards isn’t considered a top priority.
The crash app
Tried using this app years ago, but would not work and went away from it. The company started using the app again and the same problems of it crashing for all users. We delete it and reinstall it everyday to use it. Microsoft needs to figure this out.
