ServiceM8 vs Jane
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceM8
This app streamlines job management for trade and home service businesses. It offers digital job cards, scheduling, quoting, invoicing, and payment processing, helping to reduce paperwork and improve efficiency for field staff and office operations.
- Digital job cards
- Scheduling and staff location tracking
- Quoting and invoicing
- Online and mobile payments
- Client communication tools
- Digital forms and asset management
- Accounting integrations
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ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field. ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments. You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster. Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC. Download the app & tap ‘Try Demo’ — no sign-up required. Who is ServiceM8 for? ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as: • Plumbing • Electrical • Solar • HVAC & Refrigeration • Pest Control • Appliance Repair • Locksmithing & Security • Cleaning • Pool Care • Lawn Mowing & Gardening Businesses • IT • Property Maintenance • Fire Protection • Carpet & Flooring Job Management Software • Manage jobs from start to finish • Access all client & job details in the field • Ensure job quality & consistency with built-in checklists • Capture electronic signatures Communication & CRM • Email & text clients directly from the app • Save time with email & text templates • Send On-the-Way text messages to clients • Automate booking confirmations, reminders & follow-ups to clients Scheduling • View your schedule & job info, anywhere • See a real-time map view of staff & job locations • Dispatch jobs & urgent work, instantly • Receive push notifications about schedule changes Quoting & Invoicing • Generate professional PDF quotes, estimates & invoices on site • Email or text quotes & invoices to clients from the app • Clients can view quotes & pay invoices online Time tracking & Timesheets • Track travel time & time on site, for billing purposes • Track shift & break time, for payroll purposes • Export payroll time sheets to Xero or QuickBooks Online Mobile & Online Payments • Accept contactless payments with Tap to Pay on iPhone • No extra dongles, terminals or hardware needed — just your iPhone Digital Forms & Assets • Complete digital reports, procedures & certificates on site, through the app • Create custom forms for your business & industry • Catalogue client assets & view their service history Job History • Access a full history of work done for every client • Attach notes, photos, videos, emails & messages to jobs • Automatic back-up & secure cloud storage Accounting Integrations • Connect to Xero or QuickBooks Online • Sync invoices & payments from ServiceM8 • Streamline invoicing, payments & accounting Pricing • A range of monthly plans to suit your business & requirements • Plans bundle jobs, SMSs & add-ons into a single monthly price • No contracts, setup fees, or ‘per-user’ fees. • Unlimited users & storage • 14-day free trial Support • Free, 24/7 email & chat support • Self-serve Help Centre with articles & videos • Global network of ServiceM8 Partners offering setup services In-App Purchase Terms When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase. Terms of Service: www.servicem8.com/terms-of-service Privacy Policy: www.servicem8.com/privacy-policy The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.
Jane
This AI assistant handles missed and declined calls for sole traders, qualifying leads, scheduling appointments, and ensuring no job opportunities are lost. It operates 24/7, uses your existing phone number, and is trained to represent your business accurately.
- AI-powered call answering
- Lead qualification and categorization
- Appointment scheduling
- 24/7 availability
- Uses existing phone number
- Business-specific training
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The first AI Assistant for sole traders Jane answers your missed and declined calls, categorises leads, schedules appointments, and keeps you focused on what you do best. A missed call is a missed job opportunity Jane’s AI qualifies leads efficiently, allowing you to focus on high-value jobs. Tailored to your business, Jane ensures you stay on top of every job opportunity. 24/7 instant call answering Jane runs all day, every day, ensuring you never miss a customer call. With around-the-clock availability, every lead is captured, and no opportunity slips through the cracks. Use your own number Keep things simple and professional. With Jane, there’s no need for an additional phone number. Effortlessly activate call forwarding to Jane using your existing line. AI-powered lead qualification Let Jane handle the heavy lifting. Our advanced AI qualifies leads by analyzing call intent, categorizing them by confidence levels, and providing detailed summaries. This ensures you focus on high-value opportunities. Knows your business Jane is uniquely trained to represent your business accurately. From understanding your services, work hours, and schedule to answering common questions, Jane ensures every interaction aligns with your business. Be part of Jane's community of happy customers. Download the app today! Terms of Use: https://heyjane.ai/legal
Screenshots
Verdict
The clearest difference is rating: ServiceM8 at 4.6 against Jane's 4.0. ServiceM8 also leads on ratings volume (862 vs 4) and device support (3 vs 1). Jane's advantage is review sentiment (100% vs 65%) and update cadence (fortnightly vs every 5 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. ServiceM8 sells 4 in-app purchases, starting at $8.99 per month and Jane sells 2 in-app purchases, starting at $14.99 per month. Whichever you choose, the download price is not the number that matters.
ServiceM8 holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: ServiceM8 has 862 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 65% of ServiceM8's written reviews are positive against 100% of Jane's, so the app with the better star average is not the one people write more warmly about.
ServiceM8 ships an update every 5 weeks, Jane fortnightly. The most recent releases landed on November 6, 2026 and October 30, 2026 respectively.
| Parameter | ServiceM8 | Jane |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (862 ratings) — better | 4.0 (4 ratings) |
| Positive reviews | 64.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 862 — better | 4 |
| Update frequency | Every 5 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | Yes | Yes |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad, Apple Watch — better | iPhone |
| Requires iOS | 18.0 | 16.6 — better |
| Further details — not scored | ||
| Size | 126 MB | 54 MB |
| Age rating | 17+ | 4+ |
| Developer | Eroldawn Pty Ltd | HeyJane Limited |
Customer experience
ServiceM8
Jane
Bugs and requests
ServiceM8
Reported bugs
5 issues- Syncing issues between mobile app and desktop
- Crashes when trying to open PDF files
- Calendar view reverting to old dates
- Inability to assign tasks to specific employees
- Payment processing problems
Requested features
6 requests- Ability to track equipment repairs
- Customizable invoice templates
- Improved routing and scheduling tools
- Automated monthly statements for clients
- Better integration with Android devices
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- More flexible job costing and margin tracking
Jane
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceM8
- Lite1 Month trial$8.991 Month
- Starter$28.991 Month
- Growing$78.991 Month
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- Premium$149.991 Month
Jane
- Solo Plan14 Days trial$14.991 Month
- Pro Plan14 Days trial$34.991 Month









