I’ve tested other software the expensive ones and this one work as good as the betters.
I been using the app for a while and is filling my expectations may I ask just one thing? Can we get job# editable?
Awesome App
Awesome app run with 6 technicians everything we have been looking for. Recommend to any business.
Great
It is so helpful for my work requirements
Unfortunately buggy and tech support is vague
Have been using this app for 8 years and it’s been great up until recently which I’ve had issues with the searching function, text to clients to auto fill a job never inputting back into the app, chasing clients to go missing and inadvertently loosing clients to other plumbers as they feel I’m fobbing them off. In the end love to see problems being actioned with some sort of communication rather than echo’s
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LG
Would be good to have .5 wide angle for taking photos
Inconsistent Processes and functionality
This app offers so much more than many of your major players in the FSM market. HOWEVER, many of the things it does, it does well, but it is inconsistent as to what you can do in the app vs the desktop browser version. To say this is targeted for Apple users is a falsehood to a large extent. I do use Apple by coincidence, but if you want access to the full capabilities, that’s only possible through the browser. Also, the app and browser based versions are NOT Mobile optimized. The app is mostly, but not entirely and the browser version, well let’s just say, welcome to the beginning of the internet meets mobile device…sure it loads, but I’ll be shocked if you can do much on it. Nothing sizes properly when you zoom or scale for the device. I really can’t believe how, in this day and age, that a mobile site can be SO BAD.
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Hopelessly inadequate
If you want to spend hours training before using or spend hours on chat bot instead of talking to someone directly, then this is the app for you!
Buyer beware…
Buyer beware…
Good App
The best handyman app around
Poor customer service
Really poor functionality where a customer replies to a message but you don’t receive unless they do it in a particular way. Reported it with no resolution. Has cost me time and money.
Automatic invoice reminders
The order of my reminders reversed without me knowing. Final reminder went to first reminder. Not good
Fantastic!
Makes life so much easier
Work
The camera function needs to zoom out option
Lots of bugs
I often find the search bar coming and going and have had issues of jobs disappearing off of the scheduled jobs resulting in loss of regular income. This has cost me thousands over the years well into the 10s of thousands. I find this extremely frustrating and there are more cons than pros. Will be finally looking for a new job management provider.
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Poor tech support and slow bug fixes.
* 1 star due to poor communication and assistance when reporting product faults.
Currently paying $170 a month for servicem8 phone, which is intermittent quality, and also the search feature within the app keeps disappearing, and I have to force quit and reload 5-10x daily.
Been like this for a couple months, it is a significant stress point during my day.
They have no solution or tech-support you can actually speak to only AI when typing.
Currently paying $170 a month for servicem8 phone, which is intermittent quality, and also the search feature within the app keeps disappearing, and I have to force quit and reload 5-10x daily.
Been like this for a couple months, it is a significant stress point during my day.
They have no solution or tech-support you can actually speak to only AI when typing.
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Best CRM for blue collar trades
I've used other ones. But this is the best. It does everything it is lean and mean and it has all of the bugs worked out of it. I love this platform. Way to go service mate people.!!
Service M8 is a game changer
You can like it for the simplicity or you can like it for the many features. Truth is sometimes I honestly wish I could marry an application, because this would be one worth considering popping the question to.
Mthatha Fuel and Tank Services
Not able to edit Start dates if a Job took more days
Co director
A recommendation would be to either increase the edit-able time of the notes section or leave it edit-able permanently. With it only having an edit-able time of 10-15 mins from point of saving it is frustrating, if this could be changed would improve the functionality of the app.
UNREAL APP
I love this app. My team love this app. My customers love this app. My business owner friends love this app. I always share this with others because it works so well for us!
Great app
Has everything I need to run my business
