Good App
The best handyman app around
Poor customer service
Really poor functionality where a customer replies to a message but you don’t receive unless they do it in a particular way. Reported it with no resolution. Has cost me time and money.
Automatic invoice reminders
The order of my reminders reversed without me knowing. Final reminder went to first reminder. Not good
Fantastic!
Makes life so much easier
Work
The camera function needs to zoom out option
Lots of bugs
I often find the search bar coming and going and have had issues of jobs disappearing off of the scheduled jobs resulting in loss of regular income. This has cost me thousands over the years well into the 10s of thousands. I find this extremely frustrating and there are more cons than pros. Will be finally looking for a new job management provider.
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Poor tech support and slow bug fixes.
* 1 star due to poor communication and assistance when reporting product faults.
Currently paying $170 a month for servicem8 phone, which is intermittent quality, and also the search feature within the app keeps disappearing, and I have to force quit and reload 5-10x daily.
Been like this for a couple months, it is a significant stress point during my day.
They have no solution or tech-support you can actually speak to only AI when typing.
Currently paying $170 a month for servicem8 phone, which is intermittent quality, and also the search feature within the app keeps disappearing, and I have to force quit and reload 5-10x daily.
Been like this for a couple months, it is a significant stress point during my day.
They have no solution or tech-support you can actually speak to only AI when typing.
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Best CRM for blue collar trades
I've used other ones. But this is the best. It does everything it is lean and mean and it has all of the bugs worked out of it. I love this platform. Way to go service mate people.!!
Service M8 is a game changer
You can like it for the simplicity or you can like it for the many features. Truth is sometimes I honestly wish I could marry an application, because this would be one worth considering popping the question to.
Mthatha Fuel and Tank Services
Not able to edit Start dates if a Job took more days
Co director
A recommendation would be to either increase the edit-able time of the notes section or leave it edit-able permanently. With it only having an edit-able time of 10-15 mins from point of saving it is frustrating, if this could be changed would improve the functionality of the app.
UNREAL APP
I love this app. My team love this app. My customers love this app. My business owner friends love this app. I always share this with others because it works so well for us!
Great app
Has everything I need to run my business
Amazing
This app is absolutely perfect for my line of work, training courses are easy to learn from the app itself is pretty user-friendly and there is a boatload of add-ons that makes this app truly amazing.
AWFUL APP
New release of app last year has brought in MULTIPLE issues and the system is now very poor, (I’ve used this for 6+ years so know what I’m talking about) It’s like they don’t actually use the app themselves and are oblivious to the issues so updates since have been unable to repair the system.
Poor app compared to the computer version
Very frustrating using the app after working it from a computer screen the app needs a lot more work doing to it
Lacking
The iPad application is severely lacking. There is no dispatch board, which is the UI that is used 99 percent of the time. There is no full page calendar. Why even bother making the app?
Top top app!
I run a small handyman company and I don't know how I ever managed without this app. All notes, photos, pricing, anything to do with a job tied into one place for each customer. I really would be lost without it 👍
Suggestions
Good app. Just a few suggestions. 1 - it would be helpful if addresses and phone numbers were clickable when opening up the descriptions. 2 - it would also be great if notes could be edited and deleted on mobile app all the time.
Improvements
Need to be able to fully delete jobs
Also be able to send an invoice when job is at quote stage
Also be able to send an invoice when job is at quote stage
